Live Virtual Classroom: Certified Flow Manager (FM)

The Flow Manager course is ideal for agile professionals, team leads, and managers who want to move beyond team-level agility to improve end-to-end flow and overall business performance.

This course teaches practitioners to enable agility and greater performance beyond the team level, by focusing on end-to-end flow. Attendees are provided with the foundational understanding needed in order to attribute value to something being delivered, and manage the flow of value to the end customer.

The course can help you take your organization from Maturity Level 1 to Level 2 on the Kanban Maturity Model (KMM), with the role of the Flow Manager improving the flow of work, to deliver products/services quicker and more reliably. This improvement has a greater impact on the performance of an organisation and enables it to scale-up beyond the team level.

By learning to identify customer requests, track work in progress, and measure flow efficiency, Flow Managers become the backbone of agile delivery - keeping work moving and helping teams prioritize "finishing" over "starting."

If you are in a role where faster, more reliable delivery is key to success, or if you’re looking for greater responsibility at larger scale, Flow Manager provides a critical foundation. Learn and understand how to measure and optimize delivery, flow, and alignment with customer expectations.

Overview

• Understand flow management principles
• Improve service delivery
• Promote collaboration across teams
• Analyze workflow effectiveness
• Enable predictability and scaling
• Flow Manager responsibilities

Prerequisites

All experience levels are welcome. No previous Kanban training or experience is required.

For all of our live virtual classes, we use Zoom as our conference tool. Zoom is very secure. It uses end-to-end encryption and delegates can only access the conference via an admin controlled waiting room. Activities are carried out with Mural and Jamboard. No software is required to be installed for these tools, though you may need to check that there are no security policies that block the use of these tools if you are joining us through a corporate network. We ask you to try to ensure a steady internet connection (for example by connecting through cable rather than with WiFi).

Certification

All participants will receive the Flow Manager credential from Kanban University upon class completion.

What else is included?

• Course eBook
• Trial access to the Kanban+ platform
• Membership to the Red Tangerine Slack channel giving access to our alumni community
• Further support with your real-world experiences, with an optional, complimentary follow up session
• Free re-sit of the class if you want a refresher in the future (subject to availability and viability)

Testimonials

"I attended the Kanban Flow Manager course facilitated by David. I'm so glad I did. David is super knowledgeable not just about Kanban but on Agile, Lean amongst other topics - which added depth to the session. I walked away with practical solutions to my long-standing workflow issues which I can implement straight away. Moreover, thanks to David's amazing facilitation skills, I've really understood how to leverage metrics to help guide my teams to improve flow without increasing stress. Understanding CFDs and lead time distribution charts is one thing, but I got to experience first hand the power of how to leverage them as a narrative building and coaching tools. I would highly recommend this course and David as a facilitator."
- Kevin Cheeseman, Learning Experience Design & Development

"David Spinks is an exceptional teacher who makes Kanban flow management come alive. His sessions are engaging, practical, and packed with real-world insights that you can apply immediately. He blends deep expertise with a friendly, interactive style that keeps you motivated and confident. If you want training that’s clear, impactful, and truly transformative, David is the one to learn from."
- Mark Rudkin, Senior Business Analyst

Terms and Conditions

View our full Terms and Conditions here.

Payment options

Payment can be made by credit / debit card or bank transfer. Please select the relevant option when booking.

A note for companies

VAT registered companies outside of the UK should be exempt from paying UK VAT. Contact us at info@redtangerine.org to make arrangements.

About the Trainers

David Spinks

David's professional experience spans roles of; Agile Trainer, Agile Coach, Scrum Master, Kanban Service Delivery Manager, Team Leader and Software Developer in a variety of industries, including finance, eCommerce, social housing and education. He is a Kanban University Accredited Kanban Trainer (AKT) and Kanban Coaching Professional (KCP), and a Scrum.org Professional Scrum Trainer (PST). David is also the co-author of the books Facilitating Professional Scrum Teams, Mastering Collaboration in a Product Team and Adopting Agile Across Borders.

David believes in servant leadership, and he values environments where empowerment, autonomy and flexibility enable teams to do the best work possible. He is committed to continuous learning and development in himself and others. He is passionate about getting the best out of teams and seeing people reach their full potential.

David is active in the global Agile community, including blogging, and speaking at conferences and meetups around the world.

David enjoys travelling, keeping fit, the outdoors and spending quality time with his guitar.

Price: £995

Early Bird Price: £895 available up to 1 month before the start date.

Prices exclude VAT.