Critical Incident Response training

Dates: Wednesday Sept 23rd and 30th, 10am - 4pm
Location: online, via Zoom
Cost: £320 + VAT

Critical incidents,  such as suicide, fire  fatal accident, sudden illness or a holdup, can affect workplace teams. These occur onsite or off-site.  Rowan Consultancy provides a critical incident response service, outlined here .  We work with groups and individuals in the workplace, helping them to process the incident. 

This training explains how to provide structured support for a group after a critical incident. This structure can also be used with individuals. We use interactive exercises for you to practice the skills with groups. Places are limited to a maximum of 12 participants.

Who is this for:  Anyone with people skills, who wants to support groups or individuals after critical incidents. You need to be comfortable holding benign authority in groups, providing psycho-education and facilitating the process. 

If you have experienced trauma in the six months leading up to this training, we recommend that you don't participate, since it may be too raw. If you'd like to discuss this with us please email us on rowan@rowan-consultancy.co.uk. The scenarios that the group will practice include a suicide and a fatal workplace accident.

Learning Outcomes: 
By the end of this online, interactive training you will:

• be familiar with the 7-stage Mitchell model for Critical Incident Stress Debriefing (CISD) for a structured group discussion after a critical incident (Mitchell and Everly 1996)
• understand that CISD is part of a broader programme of Critical Incident Stress Management
• be aware of some criticisms of CISD
• be aware of different behaviours which may be displayed by group members during the CISD and how to respond to these
• have participated in role play scenarios  as a Responder and as a Recipient, using a Mitchell model response
• understand how trauma and critical incidents may affect your counselling clients

Trainer: Rachel Weiss is an experienced counsellor, trainer and critical incident responder.

Online Course Information:

This online training session will be on Zoom. You will be able to see and interact with fellow participants throughout the sessions and split off into breakout rooms for skills practice and small group discussions.

Please ensure that you have adequate broadband connection as Rowan Consultancy cannot be held responsible or issue refunds for any difficulties with internet connection. You will also need a webcam and microphone so that the trainer can see and hear you. It is the applicant's responsibility to inform us in advance of any special requirements so that we can try to accommodate them