Enhancing Online Customer Experiences for Your Business

Join Lisa D. Dance for an insightful author event on enhancing customer experiences for your business. Discover strategies from her book “Today is the Perfect Day to Improve Customer Experiences!” to tackle challenges and improve customer satisfaction with online experiences.

Lisa D. Dance, UX Research Consultant/Founder @ ServiceEase, helps businesses better understand customers and improve online experiences so customers don't leave. Key services she offers include UX Audits, customer interviews, and usability testing. Lisa’s background includes working with enterprises like Indeed and Genworth where the website won 17 national and international awards and ranked high on customer satisfaction. Lisa earned a B.A. in Political Science, a Post BA Certificate in Marketing, and a Specialization Certificate in Interaction Design. Lisa created the UX Census (RVA) Survey, an annual survey of the UX Community in the Richmond, VA Area.  Lisa is a public speaker and contributes articles to CMSWire.  

Free Event

Optional: 10% off purchase of "Today is the Perfect Day to Improve Customer Experiences!" during registration.  $17.99 (Regular Price $19.99)

Signed copies will also be available at the event.