Tech Leadership Communication & Managing Hybrid Teams – San Francisco

Duration:
1 Day (10 Executive Education Credits)
8 from the live training session
1 from Pre-Training Workbook (leadership communication self-assessment & reflection)
1 from Post-Training Resource Pack (implementation toolkit & leadership communication action plan)

Mode:
Instructor-Led Virtual Live Session / In-Person / Corporate In-House

Course Overview
Leadership Communication for Modern Managers is a practical workshop focused on helping managers communicate with clarity, confidence, empathy, and influence. Modern managers are expected to inspire teams, navigate uncertainty, resolve conflicts, coach employees, and build organizational trust.
This program equips participants with leadership communication techniques to improve team engagement, strengthen collaboration, enhance accountability, and support performance. Participants will learn to communicate strategically with executives, peers, customers, and team members while adapting their communication style to different workplace situations.
The workshop combines leadership communication models, emotional intelligence, active listening, coaching conversations, conflict resolution, and practical management scenarios. Participants will practice handling challenging conversations, providing constructive feedback, motivating teams during change, and communicating with authenticity.
By the end of the program, participants will complete a Leadership Communication Improvement Plan and a 60-Day Team Communication Action Roadmap.

Why Join This Course?
Increase confidence as a modern people manager
Improve communication with teams and organizational stakeholders
Strengthen leadership influence and credibility
Handle difficult conversations professionally
Deliver constructive feedback that supports performance
Improve employee engagement through clear communication
Communicate effectively during organizational change
Build trust and psychological safety within teams
Increase collaboration and workplace accountability
Recognition – Certificate of Completion + 10 Executive Education Credits

Learning Objectives
Apply leadership communication principles effectively
Improve active listening and questioning techniques
Deliver constructive and motivating feedback
Handle challenging conversations with confidence
Adapt communication to different personalities and situations
Improve team engagement and collaboration
Communicate effectively during change and uncertainty
Strengthen trust and credibility as a leader
Coach employees through structured conversations
Develop a practical communication improvement roadmap

Pre-Training Workbook (1 Credit)
Participants will complete a structured leadership communication assessment prior to attending the workshop.
The workbook includes leadership communication self-assessments, communication style reflections, difficult conversation evaluations, stakeholder communication exercises, and personal development goal setting. Participants identify communication strengths, leadership challenges, and opportunities for improving team engagement before attending the live session.

Training Day Structure – 8 Modules (8 Hours, 8 Credits)
Module 1: Leadership Communication Foundations
Analysis of communication as a core leadership competency.
Characteristics of effective leaders
Differentiating communication from management
Establishing trust through communication
Identifying leadership communication errors to avoid

Module 2: Communicating with Clarity & Purpose
Methods for structuring messages that clarify expectations and eliminate ambiguity.
Structuring messages effectively
Techniques for clear speaking
Simplifying complex operational information
Executive communication habits

Module 3: Active Listening & Employee Engagement
Developing listening techniques that support collaboration and trust.
Active listening techniques
Asking impactful questions
Understanding employee perspectives
Building psychological safety

Module 4: Feedback & Coaching Conversations
Conducting conversations focused on performance improvement and development.
Delivering constructive feedback
Coaching for professional development
Recognition and performance appreciation
Structuring performance improvement discussions

Module 5: Difficult Conversations & Conflict Resolution
Managing challenging workplace situations while maintaining professional relationships.
Preparing for difficult conversations
Managing emotional responses professionally
Resolving workplace disagreements
Maintaining respect during conflict

Module 6: Leading Through Change
Communication strategies during organizational transitions and uncertainty.
Managing team resistance
Building confidence during change initiatives
Communicating organizational vision
Maintaining employee engagement

Module 7: Influencing Without Authority
Strengthening cross-functional collaboration and stakeholder alignment.
Establishing organizational influence
Stakeholder communication strategies
Fundamentals of business negotiation
Principles of collaborative leadership

Module 8: Toolkit – Leadership Communication Roadmap
Translating learning into practical workplace execution.
Leadership communication self-review
Formulating a communication improvement plan
Building a team engagement roadmap
Finalizing the 60-day leadership action plan

Post-Training Resource Pack (1 Credit)
Participants will receive an implementation toolkit designed to support ongoing workplace application.
The resource pack includes a 60-day leadership communication challenge, weekly reflection journal, communication planning worksheets, coaching conversation guides, difficult conversation planner, influence-building frameworks, self-assessment tools, and a leadership communication roadmap.

Target Audience
Team leaders and supervisors
Department heads and managers
Project managers and operations managers
HR professionals and talent leads
First-time managers and business leaders
Professionals transitioning into leadership roles

Certification & Credits
Participants will receive the Certificate of Completion from Skelora Edu Tech along with 10 Executive Education Credits (EEC).

Trainer Profile
Delivered by Leadership Development, Executive Communication, Organizational Behavior, and People Management professionals with experience coaching managers across industries. Trainers combine leadership models with practical applications to support effective people leadership.

Note:
Pre-training and post-training activities each carry 1 Executive Education Credit and are designed to facilitate learning retention and workplace application.

Trainer: We aim to assign a qualified professional trainer based in or around the advertised training location. Final trainer details and professional profile will be shared with registered participants prior to the session.