Beyond Grievances: Building Better Workplaces Through Mediation (Webinar)

Workplace conflicts are becoming increasingly complex, and with Singapore's Workplace Fairness Act set to take effect in 2027, organisations are rethinking how they manage grievances and build positive workplace relationships.

The Society of Mediation Professionals (Singapore) is pleased to invite you to an exclusive online seminar featuring David Liddle, CEO of The TCM Group and one of the UK's leading experts in organisational culture, workplace mediation and leadership.

Drawing from over two decades of experience working with organisations across the public, private and non-profit sectors, David will share his perspectives on workplace grievance management, the role of mediation in resolving workplace disputes, and how organisations can foster cultures where conflicts are addressed early and constructively.

This session will also explore lessons from the UK's experience and consider how these approaches may be relevant as Singapore's workplace landscape continues to evolve.

Topics include:

✅ Trends in workplace grievance management.

✅ Mediation as an effective approach to resolving workplace conflict.

✅ Creating workplace cultures that encourage open dialogue and trust.

✅ Practical takeaways from the UK that may be relevant to Singapore.

About the Speaker

David Liddle is the Chief Executive Officer of The TCM Group and President of the People and Culture Institute. Recognised internationally for his work in organisational culture, leadership and workplace transformation, he has advised thousands of organisations on building healthier, more collaborative workplaces.

He is the creator of the FAIR Mediation Model™, the Resolution Framework™, and the Transformational Culture Model™, and is the bestselling author of Transformational Culture, Managing Conflict and People and Culture.

Event Details

Date: 22 September 2025

Time: 5PM - 6PM (SGT)

Venue: Online (Zoom)

Registration Fee: $10.00 (SMP Members) / $20.00 (Non-SMP Members)

Whether you are a mediator, HR professional, manager or anyone with an interest in workplace conflict resolution, this seminar offers an opportunity to learn from one of the leading voices in the field.

We look forward to having you join us.