Support Driven Summit 2025

March 19 - 20, 2025 | Austin, TX
Location: Capital Factory, Voltron Room
701 Brazos St, Suite 150, Austin, TX 78701

Come together with fellow support leaders for a conference dedicated to discovering how customer support delivers value. Through engaging talks, group activities, and roundtables, you'll learn from your peers and build relationships with directors, VPs, and heads of support across the Support Driven community. 

Ticket Information

Secure your spot early to take advantage of discounts. 

• Advance Ticket – 40% Off | $540 | Ends December 31
• Super Early Bird – 30% Off | $630 | Ends January 20
• Early Bird – 20% Off | $720 | Ends February 20
• Regular Admission – $900 | Available until sold out

Note: If ticket cost presents a challenge, please reach out to scott@supportdriven.com; we’re committed to making this experience accessible.

Refund Policy

We understand that unexpected events may prevent you from attending.

• You may request to cancel your ticket for a full refund up to 1 week before the start of the event, minus a non-refundable ticket processing fee.
• If within 1 week of the start of the event, you may request this year's ticket be credited towards a future event instead.

Schedule

March 18

• 4:00 PM - 6:00 PM - Welcome Party (Location TBD)
  Ease into the summit by connecting with other attendees and getting to know your fellow community members.

March 19

• 8:00 AM – Registration Opens
• 9:00 AM - 4:00 PM – Conference Sessions
• 4:30 PM - 6:00 PM – Mixer
  A great chance to unwind and mingle with attendees after the first full day of sessions.

March 20

• 8:00 AM – Registration Opens
• 9:00 AM - 3:30 PM – Conference Sessions

The agenda will be regularly updated, so please check back for any changes that might impact travel arrangements.