Have you ever struggled to align with suppliers on goals, ensure smooth rollouts, or secure value beyond the contract? This session tackles the most common challenges in supplier-operator relationships and offers proven solutions from both sides of the table.Discover how to transform supplier relationships into genuine partnerships that drive mutual success.
In this exclusive masterclass, mobile ordering and email marketing experts, me&u and one of their closest customers and Food Hall legends, Boxpark, share actionable insights and strategies for building stronger, more collaborative relationships between operators and suppliers.

What You'll Learn
Section 1: Building the Foundations
Operator Perspective: How to select the right tech suppliers, from crafting RFPs to decision-making frameworks.
Supplier Perspective: How to identify the right customers to avoid mismatches.
The keys to a successful launch: Aligning business objectives, gaining organisational buy-in, and setting fair commercial terms.

Section 2: Creating a Great Working Relationship
Fostering open, productive communication.
Building trust through relationships at multiple levels across both organisations.

Section 3: Achieving Mutual Benefits
How operators can influence supplier roadmaps without creating friction.
What suppliers value beyond revenue—and how to leverage it for shared success.