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Why Your 'About Us' Page Matters More Than You Think

Tue 28 Jul 2026 2:00 PM - 3:00 PM BST Online, Teams

Why Your 'About Us' Page Matters More Than You Think

Tue 28 Jul 2026 2:00 PM - 3:00 PM BST Online, Teams

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We will show members how to transform their About page into a powerful sales and trust‑building tool by explaining what customers look for, which elements drive conversions, and how to structure a compelling brand story that sets their business apart.

Attendees will gain a clear understanding of why the About page is one of the highest‑impact yet most overlooked parts of an e-commerce website. The session will break down what customers are really searching for when they click “About,” how to communicate values and legitimacy, and how to craft a narrative that builds emotional connection and trust. We’ll explore how to articulate your mission, highlight what makes your brand unique, and structure an About page that boosts credibility and drives conversions. Members will leave with a practical framework they can apply immediately to elevate their brand story and strengthen customer loyalty.

KEY TAKEAWAYS:

  • What customers actually want to learn from your About page (values, legitimacy, identity fit, clarity).

  • How to write a clear, benefit‑driven headline and compelling “Why Us” statement.

  • How to tell your brand story using a memorable narrative arc.

  • Which credibility elements most effectively build trust.

  • How to use visuals and structure to make your page engaging and mobile‑friendly.

  • A checklist of must‑have components for a modern, high‑converting About page.

SPEAKER

Hadera is the founder and web designer behind Noha Studios, a Brighton‑based agency specialising in conversion‑led Shopify websites for ecommerce brands. With three years of hands‑on experience running her own product business, she brings a rare blend of creative design skill and real‑world ecommerce understanding to every project.

Recognised for her strategic, conversion‑focused approach, she goes far beyond aesthetics: building websites that elevate a brand’s identity while being engineered to drive measurable sales growth. As an ecommerce founder herself, she understands the pressures and challenges online brands face and designs with both beauty and performance at the forefront.

Her own ecommerce brand has been featured in publications such as BBC Good Food and Stylist, and she now shares her expertise with organisations including the Giftware Association. Through Noha Studios, she partners with ambitious ecommerce businesses looking to scale through thoughtful, data‑driven design that reflects their vision and maximises their revenue potential.