Patient Centred - BEST CHOICES: Communication and Treatment Plan Conversions-On-line fits around patients and child care

On-line interactive designed to fit around child-care and patients.

Easy conversations and treatment plan conversions without selling.

Providing excellent dentistry is about meeting your patients where the feel vulnerable, communication that builds trust and inspires confidence is essential.

Patients can only judge how good you are by how you make them feel.

Trust building communication starts by using a specific way of questioning and listening that builds rapport, it continues with a team approach of engagement and consent, it ends with being able to prevent and defuse objections in a collaborative way.

Although as dentists we always want to be compassionate, efficient, and highly qualified we must acknowledge that very few of us are born being perfect communicators. We are not taught the psychology of communication at dental school. When we are overworked, have challenging situations, emotions can get in the way, so communication, trust and conversions suffer.

If you find yourself failing to convert treatment plans, not earning as much as you would like, buried in complaints, doing unfulfilling treatment, now-shows, or missing yet another opportunity to win a new patient, this workshop is designed to teach you the skills you need. The skills you and your team need to build trust, gain commitment, identify and defuse difficult situations as they happen.

This workshop gives you the communication skills you need to stand out as the best dentist in your area and is delivered at times that fit in with child care and patient commitments.

5 x 4.75 hour online and interactive event

“Hi Jane, I Would just like to tell you that your course is the best thing I have ever done and yes you can quote me on that!!” C.C, Dentist, Wales

Logistics

This workshop will be run as an interactive live event online, delivered on 5 consecutive days. . Monday – Friday Total vCPD 18.25 hours

• Monday 9:00-12:45
• Tuesday 9:00-12:45
• Wednesday 9:00-12:45
• Thursday 9:00-12:45
• Friday 9:00- 12:45

Each workshop has 1x30-minutes refreshments break mid morning.

Venue Zoom Live and interactive

Discover the BEST CHOICES approach from a patient's perspective.

Become the great dentist you have always dreamed of being.

Your clinical success depends on your communication skills.

Great communication skills will have more impact on reducing complaints and increasing treatment plan conversions than yet another clinical course.

Your future success will be determined by how effectively you and your patients understand each other.

This workshop will teach you crucial trust, communication, and relationship building skills essential for your happy, fulfilled, financially rewarding career.

Click here for the online in full course brochure

All the patients you need for the rest of your career are already patients of the practice or connected to them, provided you can communicate effectively.

"The course was so amazing and has affected me in so many ways and I wish I had learnt this as soon as I left university" R.G. Cosmetic Dentist Bucks

What you will learn

• Ways to build deep trust, rapport, and lasting relationships with your patients in less than 60 seconds.
• Techniques to build your confidence
• Non- intrusive questions that create profitable opportunities
• How to discover your patient’s motivation for treatment
• Questions that deepen patients understanding, commitment and consent
• How to present your treatment plans so that you will get a “YES”
• Ways to overcome any patient objections every-time
• The confidence to ask for patient testimonials and referrals
• How to put your prices up and increase treatment plan conversions
• How to build a reservoir of future patients and treatment plans
• How to stay compliant with the GDC, CQC and NHS regulations
• How to work effectively with your nurse, receptionist, and patient care coordinator.
• Improve patient rapport, patient satisfaction, and sales by using tele-dentistry.
• How to answer the question "Is this available on the NHS?"
• Why learning how to talk about treatment is the most honest to build your reputation.
• Questions that elicit your patient’s personal dialect and how to speak so they hear you.
• The questions that allow your patients to SHOP for quality dentistry.
• How to become the most recommended practice in your area.

"I am a dento - legal advisor, and I always get asked for advise on how to sell and keep it ethical. I am only half way through Jane's training and already I have so much more understanding of perspectives and different approaches which sparks all sorts of fresh ideas!" Sue Boynton Dentolegal advisor

Who will benefit from this workshop.

• Principals and their team who want to grow or convert their practice.
• Dentists, hygienists, therapists who want to do more private treatment.
• Hygienist, therapists offering direct access.
• Clinicians who want to improve patient relationships and avoid complaints.
• Practice teams have recently left, currently leaving, or planning to leave the NHS.
• Nurses who want to become Patient Care Coordinators or Treatment Coordinators
• Clinicians who want to up-skill and do complex dentistry and facial aesthetics.
• Clinicians who want to do high quality general dentistry.
• Young dentists who want to build their confidence.

 “DO THIS COURSE! It has changes my thinking to be more lateral and outside the box. I fully recommend this course, not just for dentists, but for the whole team” C.G, Dentist

What you can expect from the training

• No boring chalk and talk.
• Engaging Interactive accelerated learning techniques.
• A simple easy to use framework to enhance your patient relationships and bank balance.
• A bank of powerful questions.
• Patient friendly ways to present your treatment plan
• A new, more effective, patient centred way to structure your consultations.
• Lots of time to ask questions.
• 3 ways to overcome objections.
• Confidence
• Becoming part of a group of like-minded delegates with a growth mindset
• An approach that builds your career as the preferred dentist.

GDC aims, objectives, learning outcomes, learning content, development outcomes are listed in the FAQ below.

"Thank you so much, it really has been a brilliant course. I increase your private treatment plan conversions, it really was amazing. It has has opened my eyes to a lot of new techniques and methods; I thoroughly recommend it!" Rosie Thomas Young Dentist

Which of these statements best describe you now?

• Exhausted from the NHS treadmill.
• Scared of complaints or being sued.
• Frustrated that patients don’t want the advanced treatments you offer.
• Discouraged by how little you or the practice earns.
• Considering leaving dentistry.
• Disappointed when patients choose the cheapest not the best.
• Disheartened when patients don’t book in for treatment.
• Despondent about your future.

Which of these statements best describes what you want?

• Proud to be providing interesting and rewarding dentistry?
• Confident to offer private treatments.
• Feel well remunerated for the work you do.
• Secure that you work with a supportive, skilled team.
• Positive about your relationships with patients
• Confident that you will receive 5-star feedback and referrals
• Certain patients will go ahead with the best options.
• Gladdened that patients choose you not overseas dentistry.
• Energised and excited by your future.

Easy treatment plans without selling is the course you have been searching for.

At this workshop you will learn how to offer the treatment your patients want and need without compromising your ethics.

Attending the three day intensive workshop will mean that when you return to work on day you have all that you need to implement what you have learned immediately.

Bringing your nurse FOC makes the whole process easier to implement and the atmosphere in your surgery more fun.

A selection of dates are available that will fit your schedule without cancelling patients.

If your finances are tight we offer a staged payment scheme 0% interest for 3, 6, 12, 18 or 24 months, to fit with your budget.

We are so confident that you will make a return on your investment, we offer a money back guarantee, T&C apply.

"In the two weeks since I did this course, I have generated extra £30,000 and I didn't feel like I was selling. Thank you." Dr O.L. .Principal Dentist Hertfordshire

 “Jane recently ran the course in our practice, which was a real eye opener for us. The next morning, by asking one patient the right question while I waited for her local to work, I “sold” her a treatment plan for TMJ assessment, ortho and whitening that will recoup 75% of the cost of Jane’s course on on patient. Instant result!” Cormac, Dental Practice Owner, Ireland 

Bonuses

• Workbook for you to keep and refer to.
• 8 follow-up webinars over 24 months, January, April, July, October
• Membership of a graduate forums, private Facebook and Whatsapp groups
• 100% double your investment guarantee.
• Free place for one DCP per dentist attending

Follow up webinars 

Feedback, celebrations, challenges, refinements, applications and additional content

8 FREE webinar follow ups over 24 months,

January, April, July, October

Generally*, the last Thursday of the Month 19:30 -20:30

22nd July 2027 Calculating fees

30th October 2027 Package pricing treatment plans

28th January 2028 ROBUST consent process

27th April 2028 Managing complaints

27th July 2028 Impostor syndrome

26th October 2028 CLEAR notes

25th January 2029 Payment plans

26th April 2029 SMART zoning appointment books

“I am pleased that I have been on the course. I knew that it would make a difference, but I didn’t realize just how much I would benefit. I feel like a new Dentist. So, Thank you” Dentist, London

Patient Centred - BEST CHOICES, is a unique 3 -day programme that will show you a simple communication framework that will enable you to do better quality dentistry, earn more money how you can earn more money and enjoy your work by putting your patients first.

 “Well-structured course. At the end of the course you will be able to implement what you learnt on the course in your practice. It does not make you feel that you are pushing patients to buy or agree with treatment they do not want or do not agree with.” P.R, Dentist