Supporting Ourselves and Our Teams After Distressing Incidents

Practical, trauma-informed training to support ourselves and others after difficult experiences.

Distressing incidents can affect people long after the immediate event has passed. People may feel unsettled, overwhelmed or unsure how to move forward.

This interactive online course explores how we can respond with compassion and appropriate boundaries while also looking after our own wellbeing.

Through realistic case studies, group discussions and practical activities, participants will develop skills they can use when supporting themselves and others following distressing experiences.

Course dates and booking

This course takes place over two sessions:

• Session 1: Wednesday 27 January 2027, 10:00 am–1:30 pm (UK time)
• Session 2: Thursday 28 January 2027, 10:00 am–1:30 pm (UK time)

Course fee: £195 per person.

One booking covers both sessions. Participants are expected to attend both days.

What the course covers

Session 1: Understanding Trauma and Caring for Ourselves

• Understanding stress, distress and trauma.
• Recognising how distressing experiences can affect our thoughts, feelings, behaviour and wellbeing.
• Exploring our responses to difficult incidents and the ways we cope.
• Practising simple approaches to managing stress and supporting recovery.
• Identifying personal and workplace support that may help.

Session 2: Listening and Supporting Our Teams

• Using the CARE approach to recognise changes and explore someone’s support needs.
• Exploring how to support people following distressing experiences, including loss and bereavement.
• Preparing ourselves to listen and developing trauma-informed listening skills.
• Practising supportive conversations through case studies and small-group activities.
• Recognising safety concerns, the limits of our role and when additional support may be needed.
• Exploring practical next steps, appropriate sources of support and follow-up.

Who is this course for?

This course is particularly suitable for:

• Managers and team leaders.
• HR and workplace wellbeing colleagues.
• Social care professionals and support workers.
• People responsible for supporting others following difficult or distressing experiences.

No previous clinical training is required.

Course information

Format: Live, interactive online training via Zoom.

Group size: Maximum 15 participants to allow meaningful discussion and practical learning.

Course materials: Participants will receive a workbook to support their learning and reflection.

Certificate: Participants who attend both sessions will receive a certificate of attendance.

Zoom joining information will be provided to registered participants before the course.