UCEA online workshop - Core Mediation Skills - November 2025

Elevate Your Mediation Skills with Our Exclusive Online Workshop! How confident are you when tasked with handling workplace conflicts?

This workshop is a practical, interactive online workshop split over two half-days. Using a mixture of plenary discussion, breakout sessions, and role plays, you will understand all about mediation - what it is and isn’t, how it works and the benefits – and have the opportunity to put theory into practice with an effective framework and the key skills to manage low-level disputes

When and where: Wednesday 19 and Wednesday 26 November 25, online on Zoom
Times: 10.00 am to 1.00 pm on both days
📩 Register before Wednesday 12 November before 5pm to enjoy the Early bird
Limited Attendance: Maximum of 16 participants

What to expect?

This training is delivered by a world-class trainer with 15 years of conflict resolution experience who has practical experience of the subject being taught and with particular expertise in universities and higher education institutions. This workshop is delivered via Zoom.

Who is this for? This workshop is designed for HR professionals and others responsible for staff mediation in HEIs, whether new to mediation or seeking a refresher.

Ideal for those with no formal training in mediation skills or conflict management, as well as those looking to refine or revisit their approach, it provides essential knowledge and practical techniques.

Attendees will gain the confidence to intervene effectively in low-level workplace conflicts and conduct mediated interventions, including in online settings.

Workshop format

• A blend of theory with activities and practical tools.
• Discussions around case study scenarios where mediation skills can be used.
• Demonstration of mediation skills.
• The opportunity to put the skills into practice through role play and other practical exercises.
• Small group and paired work.
• Pre-work for session two is to watch a 50-minute demo film of a mediation.

Early bird offer for UCEA members: Register early to secure your spot for just £425 until Wednesday 12 November. After that, the price will be £449.

💳 Payment Options: UCEA members can easily pay online with a credit card or choose to be invoiced. Our streamlined booking system makes it simple, indicating the fee as £425/£449 (VAT free). The invoice option will show the ticket price as £0, but you will be invoiced for £425/£449.

Don't Miss Out! Spaces are limited to a maximum of 16 attendees, and this is your chance to invest in your professional development.

If you are not part of a UCEA member institution but are keen to learn more, contact us at events@ucea.ac.uk

Read the Terms and conditions of booking