Course Content:

• The role of the team leader within the organisation
• Responsibilities of the team leader
• Giving feedback to team members
• Motivators and de motivators at work
• How to motivate a demotivated team member
• Definition of communication
• How to Improve communication
• Stages in team development
• Difference between effective and ineffective teams

By the end of the course, learners will be able to:

• Assess and improve their effectiveness as the team leader
• Make decisions with greater confidence
• Motivate and develop the team
• Improve communication within their team
• Use the stages of team development to assess the maturity of their team
• Provide constructive feedback to their team members