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Fall back in love with emails: get your message across in 10 seconds

Mon 22 Jun 2026 1:00 PM - 3:00 PM BST Online, Zoom

Fall back in love with emails: get your message across in 10 seconds

Mon 22 Jun 2026 1:00 PM - 3:00 PM BST Online, Zoom

Who’s got the shortest attention span online? The reader of an email. Everyone hates emails, yet the primary source of communications at universities is still – an email. But there’s help. 

During this interactive workshop you’ll learn how to steer away from cognitive overload and stop heads from exploding by:

  • sending a clear and encouraging subject line
  • getting the number of words right
  • using hacks for best response rates
  • communicating in Plain English
  • using F-shapes and understanding heatmaps
  • front-loading everything
  • using the Foraging theory
  • avoiding info scrolling by placing content right

After this session your emails will be an inspiration to others, inducing awe amongst your peers. I promise.

This session is open to all students and staff.

Ulrika Kuoppa-Jones is a former journalist turned content designer and digital copywriter. She’s created award-winning user experience content for companies like Lloyds Banking Group, Visa, Google, Virgin Media and Scottish Widows. Ulrika is currently teaching Compelling Copywriting for Marketers and Copywriting Masterclass: Where Content is King, Rule the Word at Oxford College of Marketing.

Send any questions to Yasmine and the team via research-culture-event@bristol.ac.uk