Title: Knowledge Sharing in a Global Logistics Provider: An Action Research Project

Abstract: 

I report on an Action Research investigation into knowledge-sharing practices in Velox, a global logistics organisation and in particular its operations in Guangzhou, China. Our study is premised on Work Systems Theory and Punctuated Equilibrium Theory. Following a description of background and context, we describe two linked Action Research cycles, following the principles and criteria for Canonical Action Research. Our interventions were successful, with both managers and employees at Velox expressing satisfaction with the outcomes, which included radical changes to operational procedures. We discuss the implications and contributions for theory, practice and method

Bio: 

Robert M Davison is a Professor of Information Systems at the City University of Hong Kong. His research focuses on the misuse of information systems. He is particularly known for his scholarship in the domain of action research. Within the AIS, Robert chaired the research ethics committee for many years, and is currently Secretary to the College of Senior Scholars. Robert currently chairs IFIP’s Technical Committee 9 (ICT and Society) and is the Editor-in-Chief of the Information Systems Journal and the Electronic Journal of Information Systems in Developing Countries. As a researcher and as an editor, he seeks to promote both an inclusive and an indigenous perspective to research.

Home Page: http://www.is.cityu.edu.hk/staff/isrobert