Review Customer Feedback with AI - Facilitated Learning

Learn how AI can automate the analysis of customer feedback across various channels with support from a Value 32 Coach.   This workshop explores sentiment analysis, keyword extraction, and trend identification to help you make data-driven improvements to your products and services.

Experience Level: Beginner to Intermediate

Pre-requisites: None

Recommended pre-requisites: AI Fundamentals, AI Prompting modules

Learning Activity: Create a blog post using AI.

Learning Outcomes:

• Use AI to analyse customer feedback efficiently.

• Identify patterns and insights from feedback data.

• Develop actionable strategies based on AI findings.