Elevate Session | Disability & Reasonable Adjustments

Elevate Session | Managing People Risk
Managing Disabilities and Reasonable Adjustments in the Workplace
A 3.5-hour interactive session, delivered as part of our Managing People Risk pillar

Supporting a Compliant, Inclusive Workplace
UK equality and discrimination laws provide special protections for those who have a disability. Awards of compensation for disability discrimination are uncapped, and claims can be costly, both financially and in terms of reputation. This course provides a comprehensive overview of the responsibilities and considerations relevant to managing staff with a mental or physical disability, including the duty to make reasonable adjustments.

About this session
This is a 3.5-hour Elevate Live session, delivered by an expert facilitator in a live, interactive format. As part of our Managing People Risk pillar, it focuses on the practical knowledge managers need to support employees with disabilities in a way that is both compliant and genuinely supportive, giving delegates the opportunity to ask questions, discuss real scenarios and leave with actionable next steps rather than a static set of slides.

Who should attend
This course is recommended for individuals who:

• Are involved in managing people, at any level
• Hold HR responsibilities within their organisation
• Want greater confidence in supporting employees with mental or physical disabilities
• Need clarity on the legal definition of disability and how tribunals apply it
• Are responsible for managing disability-related absence, performance or conduct issues
• Want practical guidance on the duty to make reasonable adjustments

Benefits of attending

• A clear understanding of what falls within the legal scope of disability, and how this has been applied by employment tribunals in more complex cases
• Increased confidence in managing employees with disabilities in a way that is supportive and compliant
• Practical knowledge of reasonable adjustments and the role of occupational health advice
• Improved engagement among employees with disabilities, and a more inclusive workplace overall
• Reduced legal risk, through greater awareness of obligations and common pitfalls

Course content

1. The definition of disabled under the Equality Act
2. The different types of disability discrimination under the Equality Act
3. How Employment Tribunals apply the definition in trickier cases
4. Providing support to employees with mental and physical disabilities
5. The duty to make reasonable adjustments - scope and examples
6. The role of occupational health advice and key considerations
7. Dealing with performance and conduct issues where a health condition is potentially a factor
8. Managing disability-related absences

Frequently Asked Questions (FAQ)

How do I log on?

A link to your training session will be included in the confirmation email you receive after purchasing your ticket.

Initially, this link will direct you to the event page. As the training date approaches, the link will automatically redirect you to the Microsoft Teams meeting for your session.

We recommend checking that you can access the link before the training begins and joining a few minutes early where possible.

If you experience any difficulties accessing the session or have not received your confirmation email, please contact l&d@worknest.com and a member of the Learning & Development team will be happy to help.

Can a group of us log on from a meeting room?

Training places are sold on a one ticket per delegate basis, and attendance is recorded against individual bookings.

Where possible, we ask that each delegate joins from their own device to ensure everyone can fully participate and receive any associated attendance records or certificates.

If your organisation has purchased multiple tickets and delegates need to join from the same meeting room or shared location, please contact l&d@worknest.com before the session. While individual logins are preferred, we understand this is not always possible and will be happy to discuss the most appropriate arrangement for your group.

I'm having trouble logging on. Who should I contact?

Please contact l&d@worknest.com if you experience any issues accessing your session.

Will the training be recorded?

No, training sessions are not recorded.

Can I log in from a mobile phone or tablet?

While joining from a laptop or desktop computer is recommended for the best experience, training sessions can also be accessed via mobile phones and tablets.

Will I receive a certificate?

Yes. Certificates can be requested via the feedback form provided at the end of the training session.

Can I pay by invoice?

Payment via card through Ticket Tailor is preferred. If you require an invoice, please contact l&d@worknest.com before booking.

I have paid through Ticket Tailor but have received a WorkNest invoice. Do I need to pay again?

No. As part of our finance processes, an invoice may be issued to confirm that payment has been received. No further payment is required.

What is your cancellation and refund policy?

All bookings are transferable but non-refundable.

If you can no longer attend a course, we encourage you to transfer your place to a colleague where appropriate. To amend, transfer, or cancel a booking, please contact l&d@worknest.com as soon as possible.

In exceptional circumstances, requests will be reviewed on a case-by-case basis at WorkNest's discretion. While refunds are not normally available, we will always work with you to find a suitable solution wherever possible.

How do I cancel a booking?

To cancel or transfer a booking, please contact l&d@worknest.com with your booking details and the course name. We recommend contacting us as early as possible so that we can assist with alternative arrangements where available.