Elevate Session | People Management Essentials
Elevate Session | People Management Essentials
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Elevate Session | Developing Leadership Capability
People Management Essentials
A 3.5-hour live session, delivered as part of our Developing Leadership Capability pillar
Building the Practical Skills to Manage People Well
Managing people well takes more than knowing the rules, it requires the practical skills to apply them with confidence, day to day. This course provides an essential overview of core people management skills, equipping delegates with the tools and techniques to motivate, communicate effectively and get the best from their teams. Delivered in addition to our Employment Law Essentials course, it explores the practical, human side of managing people well.
About this session
This is a 3.5-hour Elevate Live session, delivered by an expert facilitator in an engaging, interactive format. As part of our Developing Leadership Capability pillar, it focuses on the core skills every manager needs to lead, motivate and support their team effectively. Delegates have the opportunity to ask questions, discuss real scenarios and leave with actionable next steps.
Who should attend
This course is recommended for individuals who:
- Are new to a management role, or wish to refresh their existing skills
- Are involved in managing people, at any level
- Want greater confidence in interacting with their staff on a day-to-day
- Are looking for practical tools to communicate and delegate more effectively
- Wish to build stronger, more engaged and motivated teams
Benefits of attending
- Gain a clear understanding of the core skills and responsibilities involved in managing people effectively
- Understand how motivation impacts performance
- Increase confidence in setting sound working partnerships with their staff
- Learn practical tools for effective communication and delegation
- Stronger, more engaged teams, built on clear and consistent management practice
- A more consistent approach to people management across the organisation
Course content
- The role and responsibilities of a manager
- Attributes of an effective manager vs leader
- Management style and management culture
- Motivating and engaging employees
- Communicating effectively with your staff
- Building trust and psychological safety
- Delegating with confidence
- Giving and receiving feedback
Frequently Asked Questions (FAQ)
How do I log on?
A link to your training session will be included in the confirmation email you receive after purchasing your ticket.
Initially, this link will direct you to the event page. As the training date approaches, the link will automatically redirect you to the Microsoft Teams meeting for your session.
We recommend checking that you can access the link before the training begins and joining a few minutes early where possible.
If you experience any difficulties accessing the session or have not received your confirmation email, please contact l&d@worknest.com and a member of the Learning & Development team will be happy to help.
Can a group of us log on from a meeting room?
Training places are sold on a one ticket per delegate basis, and attendance is recorded against individual bookings.
Where possible, we ask that each delegate joins from their own device to ensure everyone can fully participate and receive any associated attendance records or certificates.
If your organisation has purchased multiple tickets and delegates need to join from the same meeting room or shared location, please contact l&d@worknest.com before the session. While individual logins are preferred, we understand this is not always possible and will be happy to discuss the most appropriate arrangement for your group.
I'm having trouble logging on. Who should I contact?
Please contact l&d@worknest.com if you experience any issues accessing your session.
Will the training be recorded?
No, training sessions are not recorded.
Can I log in from a mobile phone or tablet?
While joining from a laptop or desktop computer is recommended for the best experience, training sessions can also be accessed via mobile phones and tablets.
Will I receive a certificate?
Yes. Certificates can be requested via the feedback form provided at the end of the training session.
Can I pay by invoice?
Payment via card through Ticket Tailor is preferred. If you require an invoice, please contact l&d@worknest.com before booking.
I have paid through Ticket Tailor but have received a WorkNest invoice. Do I need to pay again?
No. As part of our finance processes, an invoice may be issued to confirm that payment has been received. No further payment is required.
What is your cancellation and refund policy?
All bookings are transferable but non-refundable.
If you can no longer attend a course, we encourage you to transfer your place to a colleague where appropriate. To amend, transfer, or cancel a booking, please contact l&d@worknest.com as soon as possible.
In exceptional circumstances, requests will be reviewed on a case-by-case basis at WorkNest's discretion. While refunds are not normally available, we will always work with you to find a suitable solution wherever possible.
How do I cancel a booking?
To cancel or transfer a booking, please contact l&d@worknest.com with your booking details and the course name. We recommend contacting us as early as possible so that we can assist with alternative arrangements where available.