Third party sub-processors
Last updated 25th January 2021
As your service provider and data processor we use a number sub-processors to help us provide your event ticket shop to your customers. Details of the sub-processors we use which process ticket buyer and event attendee data are listed below. We have GDPR compliant data processing agreements in place with all sub-processors.
| Service | What we use them for |
|---|---|
| Amazon Web Services (AWS) | Hosting, database, and backup infrastructure. We only use AWS infrastructure located physically within the European Union. |
| SparkPost | Email sending infrastructure. When emails are sent out from Ticket Tailor (such as a ticket email, or a contact form message), we use SparkPost to send them. We only use SparkPost infrastructure located physically within the European Union. |
| Cloudflare | DNS, caching and additional security tools. This allows us to deliver a fast responding website, minimising downtime, whilst also protecting ourselves from malicious attacks. Cloudflare has data centres around the world, so your location determines which of their servers are used. |
| Stripe - if you select this as your chosen payment processor | Payment processing for your event ticket shop. |
| PayPal - if you select this as your chosen payment processor | Payment processing for your event ticket shop. |
For more information about Ticket Tailor and GDPR compliance, please click here.