Third party sub-processors

Last updated 25th January 2021

As your service provider and data processor we use a number sub-processors to help us provide your event ticket shop to your customers. Details of the sub-processors we use which process ticket buyer and event attendee data are listed below. We have GDPR compliant data processing agreements in place with all sub-processors.

Service What we use them for
Amazon Web Services (AWS) Hosting, database, and backup infrastructure. We only use AWS infrastructure located physically within the European Union.
SparkPost Email sending infrastructure. When emails are sent out from Ticket Tailor (such as a ticket email, or a contact form message), we use SparkPost to send them. We only use SparkPost infrastructure located physically within the European Union.
Cloudflare DNS, caching and additional security tools. This allows us to deliver a fast responding website, minimising downtime, whilst also protecting ourselves from malicious attacks. Cloudflare has data centres around the world, so your location determines which of their servers are used.
Stripe - if you select this as your chosen payment processor Payment processing for your event ticket shop.
PayPal - if you select this as your chosen payment processor Payment processing for your event ticket shop.

For more information about Ticket Tailor and GDPR compliance, please click here.