Ticket orders are processed on our behalf by Ticket Tailor through our event ticket shop. Ticket Tailor has no direct relation with ticket buyers. If you have any questions about your tickets, our ticket shop, your order or otherwise relating to an event, please contact us, not Ticket Tailor. Likewise, if you would like us to amend or delete any of the personal data you have provided to us, please contact us, not Ticket Tailor.
We are Gorrick MBC, organisers of mountain bike events and we're subject to English law.
What information do we collect and why?
We will collect certain personal information from and about you in the course of your relationship with us.
This information includes your name, address, date of birth, gender, contact details and emergency contact details.
We may collect this information from you when you sign up to receive emails from us, pre-enter an event, enter an event on the day or otherwise correspond with us.
We will not gather information relating to you and your online behaviour in any other way.
We will process your information
We won't use your information for any other purposes unless we are required to do so by law.
What about marketing?
Marketing by Gorrick MBC by e mail newsletter will relate solely to upcoming mountain bike events.
You can unsubscribe / opt out at any time by emailing email@example.com at any time and requesting that your e mail details be securely deleted.
Do we make any automated decisions concerning you?
No, we do not leave any marketing decisions to computers.
Who do we share your information with?
We will never share your details with any other organisation or business.
Will we transfer your information outside the UK?
How long will we keep your information?
We will keep your information relating to event entries for a period determined by our insurers. This information will be stored and maintained securely whether it is physical or electronic information. After such period we will securely erase your information.
You have the following rights regarding your information:
The right to rectification - You're entitled to have your information corrected if it's inaccurate or incomplete.
The right to erasure - This is also known as 'the right to be forgotten' and, in simple terms, enables you to request the deletion or removal of your information where there's no compelling reason for us to keep using it.
The right to object - You have the right to object to certain types of processing, including processing for direct marketing (which we do only with your consent).
We will act on requests and provide information free of charge where it relates to an individual's details.
Making a complaint
If you are unhappy with how we've handled your information or you would like to exercise your rights, then please email us at firstname.lastname@example.org
If you're not satisfied with our response to your complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the UK data protection authority, the Information Commissioner's Office (ICO).