The event organiser, Agatha & Olive, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
Agatha & Olive runs Christmas wreath-making workshops. This policy explains what personal information we collect when you book a ticket with us and how we use it.
What we collect
When you book, we ask for your name, date of birth and email address. Payments are handled securely by Ticket Tailor and its payment providers, and we never see or store your card details.
How we use it
We use your information to:
- confirm and manage your booking
- send you your tickets and important details about your workshop, such as times, location or any changes
- confirm that you meet the minimum age requirement for our events
- contact you if a workshop has to be changed or cancelled
We will only send you news about future workshops if you have agreed to receive it. You can unsubscribe at any time.
Sharing your information
We do not sell or share your personal information with anyone else. Ticket Tailor processes your booking on our behalf under its own privacy policy. We may share your name with the venue on the day only so that they can check you in.
How long we keep it
We keep your booking information for up to two years, then delete it securely, unless the law requires us to keep it longer.
Your rights
You can ask to see, correct or delete the information we hold about you at any time. If you’re unhappy with how we’ve handled your information, you can contact the Information Commissioner’s Office at ico.org.uk.
Contact us
For any questions about this policy or your information, email us at agathandolive@gmail.com.