The event organiser, AVOS, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
AVOS Privacy Statement
Last updated: September 2026
Advances in Veterinary Ophthalmology Seminar (“AVOS”), is responsible for the personal information collected in connection with the seminar.
Information we collect
When you register, contact us or attend AVOS, we may collect:
- Your name, email address and telephone number
- Your veterinary practice, employer or professional details
- Ticket, attendance and payment-status information
- Dietary or accessibility requirements
- Correspondence and enquiries you send to us
Payment card details are processed by Stripe and are not received or stored by AVOS.
How we use your information
We use your information to:
- Process and administer your registration
- Take payment and issue confirmations or refunds
- Send essential information about the seminar and dinner
- Manage dietary, accessibility and safety requirements
- Respond to enquiries
- Maintain financial and administrative records
- Meet our legal obligations
We normally process registration information because it is necessary to provide the event you have booked. We may also process information to comply with legal obligations or for our legitimate interests in organising and improving AVOS.
Dietary or accessibility information is provided voluntarily. Where it includes sensitive personal information, we use it with your consent and only for organising the event.
We will not use your details for unrelated marketing unless you have separately agreed to receive it.
Who receives your information
We may share relevant information with:
- Ticket Tailor, which provides our registration system
- Stripe and associated financial organisations, which process payments
- The venue, caterers and other event suppliers where necessary
- Professional advisers, regulators or authorities where legally required
Only the information necessary for each purpose will be shared.
Ticket Tailor processes attendee information on our behalf. Stripe also processes payment and fraud-prevention information under its own privacy arrangements.
How long we retain information
General event-administration information will normally be deleted or anonymised within 12 months after the seminar unless it is still needed for enquiries, disputes or legal obligations.
Dietary and accessibility information will normally be deleted within 30 days after the event.
Financial and transaction records may be retained for up to six years where required for accounting, tax or legal purposes.
Your rights
Depending on the circumstances, you may have the right to:
- Request a copy of your personal information
- Ask us to correct inaccurate information
- Request deletion or restriction of your information
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request transfer of information in an appropriate format
To exercise your rights or ask a privacy question, contact:
Email: info@avos.org.uk
You may also complain to the UK Information Commissioner’s Office at www.ico.org.uk.
Changes to this statement
We may update this statement when our services or legal obligations change. The latest version will be available through the AVOS website and Ticket Tailor registration page.