Privacy Policy for Bishop Auckland Football Club


The event organiser, Bishop Auckland Football Club, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.


1. Introduction

1.1. Our Commitment to Privacy

Bishop Auckland Football Club Limited (“we”, “our”, or “us”) is committed to protecting your personal information. We value your privacy and strive to ensure that your personal data is handled with the utmost care and in compliance with applicable data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

1.2. Purpose of this Privacy Policy

This Privacy Policy explains how we collect, store, use, and protect your personal data when you visit our website https://bishopafc.com (the “Website”) and engage with our services. It also outlines your rights and how you can exercise control over our use of your data.

1.3. Agreement to the Policy

By using this Website and providing your data, you confirm that you have read, understood, and agree to this Privacy Policy. If you have any questions, please contact us via our Contact Us page. We may update this policy periodically, so please check back regularly for any changes.


2. Information We Collect

2.1. Types of Personal Data

We may collect the following types of personal data:

  • Contact Information:
    • Name
    • Email address
    • Telephone number
    • Billing and delivery addresses
  • Account Information:
    • Username
    • Password
    • Preferences set during registration
  • Transactional Information:
    • Product or service selections
    • Payment details
    • Purchase history
  • Usage Data:
    • IP address
    • Browser type
    • Operating system
    • Pages visited
    • Advertisements clicked
    • Search terms entered
    • Referring URLs
    • Location data
  • Special Categories of Data:
    • Information about health or disability when relevant to event participation or services provided

2.2. Data from Third-Party Platforms

For services powered by third-party platforms (e.g., YouTube API), additional data may be collected in accordance with their respective policies.


3. How We Use Your Information

3.1. Purposes of Data Processing

Your personal data is used to:

  • Provide the goods and services you have requested
  • Enhance your experience on our Website by tailoring content and functionality to your preferences
  • Generate aggregated statistics to help improve our services
  • Send marketing communications, provided you have opted in
  • Fulfil obligations under applicable laws and regulations

3.2. Third-Party Services Compliance

If our services include features powered by the YouTube API, your data will also be processed in accordance with the YouTube Terms of Service and the Google Privacy Policy.


4. Third-Party Data Processing

4.1. Sharing Data with Third Parties

As part of offering our services, we may share your data with third parties:

  • For Service Fulfilment: Limited to what is necessary to deliver products or services.
  • For Integration Purposes: When using external platforms like the YouTube API.

4.2. Data Protection with Third Parties

Your data will never be sold or shared with third parties for their marketing purposes without your explicit consent. We ensure that any third parties processing your data adhere to strict data protection standards.


5. Cookies and Tracking Technologies

5.1. Use of Cookies

We use cookies and similar tracking technologies to:

  • Personalise your browsing experience
  • Enable shopping features
  • Deliver content and advertisements tailored to your interests

5.2. Managing Cookies

For more details on our use of cookies and how you can manage your preferences, please refer to our Cookie Policy.


6. Data Security

6.1. Protection of Your Personal Data

We prioritise keeping your personal information secure. Data is stored on secure servers within the UK or the European Economic Area (EEA). If data is transferred outside the EEA, appropriate safeguards will be implemented to ensure its protection.

6.2. Security Measures

While we take reasonable steps to protect your data, we cannot guarantee the security of data transmitted over the internet. Users are responsible for maintaining the confidentiality of their account credentials.


7. Children’s Privacy

7.1. Protection of Minors’ Data

Protecting children’s privacy is important to us:

  • Users Under 13: Users under 13 years of age must have parental consent to provide personal data.
  • Data Deletion: We may delete data submitted by users under 13 if parental consent cannot be verified.

7.2. Compliance with UK Data Protection Laws

We comply with the Data Protection Act 2018 and UK GDPR by implementing specific measures to safeguard the privacy of children under 13.


8. Your Rights

8.1. Rights Overview

You have the right to:

  • Access: Request access to the data we hold about you.
  • Rectification: Request corrections or updates to your data.
  • Withdrawal of Consent: Withdraw consent for marketing communications at any time.
  • Erasure: Request deletion of your data unless we are legally required to retain it.

8.2. Exercising Your Rights

To exercise these rights, please contact us using the information provided below. Formal requests may be subject to a nominal fee of up to £10.


9. Disclosure of Data

9.1. Legal Obligations

We may disclose your personal data:

  • When required by law or court order
  • To comply with requests from law enforcement agencies
  • To investigate suspected fraud or security issues

10. Third-Party Integrations

10.1. Use of Third-Party Platforms

Certain features on our Website are powered by third-party platforms, such as the YouTube API. When using these features, your data may be processed in accordance with their respective terms:

10.2. User Agreement

By using these features, you agree to their terms.


11. Changes to This Privacy Policy

11.1. Policy Revisions

We may revise this Privacy Policy as required to reflect changes in law, technology, or our business practices. The latest version will always be available on our Website.

11.2. Notification of Changes

Significant changes to this policy will be communicated via email to subscribers or through prominent notices on our Website.


12. Contact Us

If you have any questions or wish to exercise your rights under this Privacy Policy, please contact us at:

Bishop Auckland Football Club Limited
Heritage Park, Stadium Way,
Bishop Auckland, Co Durham, DL14 9AE
Email: info@bishopafc.com
Phone: 01388 604 605
Online Contact Form: https://bishopafc.com/contact-us/