The event organiser, Blugrass Group, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Blugrass Group Limited (“we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services, whether through ticket purchases, artist management, marketing campaigns, or interactions with our website.
We understand the importance of safeguarding your information and are dedicated to maintaining transparency about how your data is handled.
Information We Collect
We may collect and process various types of personal data depending on how you interact with Blugrass Group. This includes your contact information (such as your name, email address, phone number, and postal address), financial details (for payments or transactions), and any personal data shared as part of artist contracts or collaborations. If you visit our website, we may collect technical data such as your IP address, browsing activity, and cookies to improve your user experience. Additionally, we may gather information about your marketing preferences and engagement with our communications, such as email open rates or clicks.
How We Use Your Data
We process your personal data to provide and improve our services. This includes managing ticket sales, processing payments, and delivering updates about our events and offerings. For artists, we use your information to support contracts, financial arrangements, and project management. We also use data for marketing campaigns, audience targeting, and analytics to enhance our services and tailor content to your preferences. Any data processing aligns with our commitment to transparency and compliance with legal obligations.
Data Sharing
Your personal data may be shared with trusted third parties, such as ticketing platforms like Tickettaylor, payment processors for secure transactions, and marketing tools for audience engagement. In certain situations, we may also share information with legal or regulatory authorities if required by law. Rest assured, we do not sell or rent your personal data to third parties under any circumstances.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. This ensures your data is not kept longer than necessary while allowing us to meet legal and operational requirements.
Your Rights
As a user, you have several rights under the UK GDPR, including the right to access, correct, or delete your personal data. You can also object to specific types of data processing, such as marketing, or request a copy of your data in a portable format.
If you wish to exercise any of these rights, please contact us at blugrassgroup@gmail.com. We are committed to addressing your requests promptly and transparently.
Data Security
We take data security seriously. Robust measures such as encryption, secure servers, and restricted access to sensitive information are implemented to ensure your personal data is protected from unauthorised access, alteration, or misuse.
Cookies and Website Data
Our website uses cookies to enhance your browsing experience. These cookies help us understand user behaviour, tailor content, and improve site functionality. You can manage your cookie preferences through your browser settings at any time.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and where appropriate, we will notify you via email.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:
Blugrass Group Limited
Email: blugrassgroup@gmail.com
Website: www.blugrassgroup.com
We value your trust and are committed to protecting your privacy.