The event organiser, BP CCFC Coaches, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy – BP CCFC Coaches
1. Introduction
This Privacy Policy explains how BP CCFC Coaches collects, uses, stores, and protects your personal information when you use our transport services, visit our website, or contact us. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
BP CCFC Coaches provides transport services for supporters, groups, and private hire customers. We act as the data controller for the personal information you provide.
Contact details: David Griffiss Phone: 07883307258 Email: davidgriffiss@hotmail.co.uk
3. Information We Collect
We may collect the following types of personal data:
- Contact information:
name, email address, phone number - Booking details:
journey dates, pickup/drop‑off locations, passenger lists - Payment information:
processed securely by third‑party payment providers - Safety and compliance information:
incident reports, CCTV footage (if used) - Website data:
IP address, browser type, cookies, and analytics
We only collect information necessary to operate our transport services safely and efficiently.
4. How We Use Your Information
Your personal data may be used for:
- Managing bookings and providing coach transport
- Communicating journey updates, confirmations, or changes
- Processing payments and issuing receipts
- Meeting legal and insurance obligations
- Ensuring passenger safety and security
- Improving our services and customer experience
We do not sell or share your data for marketing purposes.
5. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contract:
to fulfil your booking - Legal obligation:
for safety, insurance, and regulatory requirements - Legitimate interests:
improving services and ensuring security - Consent:
for marketing communications (only if you opt in)
6. Sharing Your Information
We may share your data with:
- Payment processors
- Insurance providers
- Regulatory or law enforcement authorities (only when legally required)
- IT or website service providers
All partners must comply with UK GDPR.
7. Data Storage and Security
We use secure systems and technical measures to protect your information from loss, misuse, or unauthorised access. Payment details are handled exclusively by certified payment processors and are never stored by BP CCFC Coaches.
8. How Long We Keep Your Data
We retain personal data only for as long as necessary:
- Booking and payment records: typically 6 years (legal requirement)
- CCTV footage: usually 30 days, unless required for an investigation
- Marketing data: until you withdraw consent
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request corrections
- Request deletion (where applicable)
- Restrict or object to processing
- Withdraw consent for marketing
- Request data portability
To exercise these rights, contact David Griffiss using the details above.
10. Cookies and Website Tracking
Our website may use cookies to improve user experience and analyse traffic. You can manage or disable cookies through your browser settings.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:
BP CCFC Coaches Contact: David Griffiss Phone: 07883307258 Email: davidgriffiss@hotmail.co.uk
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated revision date.