The event organizer, Building Performance Center, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Opportunity Council Building Performance Center Purchase/Refund and Privacy Policy:
This policy pertains to all workshops / trainings conducted by the NWTI and the Building Performance Center, except as noted below for the BPI Certification Exams.
1. Cancellations and Refunds will be granted according to the following schedule: For General Public / Non-Associated and Wx Agency-Associated Contractor Attendee Types, as well as NWTI participants:
a. If notice of cancellation is received at least three (3) business days prior to the start date of the course, we will refund 100% of the course fee, less a $10.00 Administrative Processing fee. Administrative Processing fee will be waived if participant reschedules into a different training.An Administrative Processing fee of $10.00 will be applied if participant is registered in one workshop or training and transfers to a different workshop or training MORE THAN ONCE.
b. There are no refunds on or after three (3) business days prior to the start date of the workshop/training.
For Wx Agency Staff Attendee Types:
a. If notice of cancellation is received at least three (3) business days in advance a $10.00 Administrative Processing fee will be billed to your Agency. Administrative Processing fee will be waived if participant reschedules into a different training.
b. On or after three (3) business days prior to the start date of the workshop/training, any cancellations made within this time frame will incur a $25.00 Cancellation fee to be billed to your Agency.
c. A "no-show" fee of $125.00 will be applied if registrant does not contact us regarding cancellation and does not show up to their scheduled workshop/training.
d. An Administrative Processing fee of $10.00 will be applied if participant is registered in one workshop/training and transfers to a different workshop/training MORE THAN ONCE.
2. Building Performance Center reserves the right to cancel any training at any time. A 100% refund will be made when Building Performance Center cancels a workshop/training.
3. Credit card refunds will be processed within three business days of cancellation.
4. Please contact Robyn Kauppila at (360) 734-5121 x. 114 orrobyn_kauppila@oppco.orgto send notice of cancellation.
BPI Certification Exam Refund Policy: In the event of cancellation for BPI Exams the following cancellation fees will be deducted from any refund:
** Fifteen (15) calendar days or more prior to exam date: 100% of course fee less a $10.00 Administrative Processing fee** Fourteen (14) calendar days or more prior to date: 25% of course fees** Thirteen (13) calendar days to 72 hours prior to date: 50% of course fees** Less than 72 hours prior to exam date: 75% of course fees
*** Please note: Cancellation circumstances that are beyond the control of the candidate will be evaluated on a case-by-case basis.
BPC Privacy Policy
Your privacy is important to us and your information is kept safe. With the exception of the student and the registrant or their Agency, we will not share your information with anyone beyond the instructors and the support staff of the BPC. We do, however, reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and / or to comply with a judicial proceeding, court order, or legal process served.