The event organiser, Busy Little Hands, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Workshop Terms and Conditions
By completing a booking, you confirm that you have read and agree to these Terms and Conditions.
- Refunds and Transfers
In the event that Busy Little Hands needs to cancel a workshop, we will endeavour to reschedule the workshop in the first instance. If this is not possible, or a participant is unable to attend the rescheduled date, a full refund will be issued.
All workshop sales are final. Workshops are non-refundable, except in the event of a cancellation by Busy Little Hands, as detailed above.
It is the responsibility of the participant to check their availability before booking onto a workshop. If you are unable to attend your booked workshop, your booking cannot be refunded or transferred unless otherwise agreed by Busy Little Hands at its sole discretion.
Please check workshop details carefully. If you notice an error with your booking, you must contact us as soon as possible, as later rectification may not be possible.
2.Data Sharing and Protection
Busy Little Hands is committed to protecting your privacy. We process personal data in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
When you make a booking with us, we collect and process the personal information you provide for the purpose of administering your booking, providing our services, communicating with you, and complying with our legal obligations. Where required by applicable data protection laws, we will obtain your consent before collecting or processing your personal information for any purpose that requires it.
By making a booking, you acknowledge that Busy Little Hands will collect and use your personal information for these purposes.
3.Safeguarding
Busy Little Hands is committed to providing a safe, welcoming and inclusive environment for all children attending our workshops.
Children attending Mini Makers workshops must be accompanied by a parent, legal guardian or responsible adult, who must remain with the child throughout the session. The accompanying adult is responsible for the child's supervision, behaviour, personal care and welfare at all times.
Children attending Little Creators (5–7 years) and Young Masters (11–15 years) workshops may attend without a parent or carer remaining on site, provided a completed booking has been made and appropriate emergency contact information has been supplied. During the workshop, Busy Little Hands is responsible for the supervision of participating children until they are collected at the end of the session.
Any safeguarding concerns relating to a child will be taken seriously and managed in accordance with our safeguarding procedures. Where necessary, information may be shared with the appropriate authorities to protect the welfare of a child.
Parents or carers are responsible for ensuring children are collected promptly at the end of the workshop. If another adult will be collecting a child, Busy Little Hands must be informed in advance. We reserve the right to verify the identity of the person collecting a child where necessary.
Photographs or video recordings of children will only be taken with the prior written consent of a parent or legal guardian. A completed and signed Photography Consent Form must be received before any photographs or recordings are taken. Where consent is provided, Busy Little Hands may use these images for promotional and marketing purposes, including on our website, social media platforms and printed promotional materials. Parents or legal guardians may withdraw their consent at any time by contacting us in writing. Withdrawal of consent will not affect photographs or recordings that have already been published or distributed before consent was withdrawn.
4.Health and Safety
Busy Little Hands carries appropriate public liability insurance for the workshops we deliver. A thorough risk assessment has been produced for all workshops.
To ensure the safety of participants and staff, all workshops will begin with a health and safety induction. You will be asked to sign to say you have understood the procedures for any workshops involving specialised machinery, equipment or activity that could pose a health and safety risk to yourself and others. This is mandatory to take part in the activity, and failure to do so will result in removal from the workshop. We reserve the right to refuse your participation in the workshop if you disregard the procedures outlined in the health and safety induction agreement.
Participants who are unwell or displaying symptoms of a contagious illness should not attend a workshop. Busy Little Hands reserves the right to refuse entry to any participant who appears unwell if attendance may present a risk to others.
Parents or carers must inform Busy Little Hands of any medical conditions, allergies, dietary requirements or additional needs that may affect a participant's ability to take part safely in a workshop. Whilst every reasonable effort will be made to accommodate individual needs, Busy Little Hands cannot guarantee an allergen-free environment.
In the event of an accident or medical emergency, Busy Little Hands will administer basic first aid where appropriate and seek emergency medical assistance if required. Every reasonable effort will be made to contact the participant's parent, legal guardian or emergency contact as soon as possible.
5.General Behaviour
It is important to us that our workshops are safe and inclusive for all participants. We reserve the right to refuse admission, or remove from the workshop, any person we believe is causing a disturbance or threat to other persons, the venue or staff. Please treat each other and the staff with respect. Abusive, threatening or discriminatory behaviour towards staff or other participants will not be tolerated.
All children attending a Mini Makers workshop must be accompanied by a responsible adult aged 18+.
6.Liability
Busy Little Hands accepts no responsibility for the loss of, or damage to, personal belongings brought to a workshop, except where caused by our negligence. Nothing in these Terms and Conditions limits or excludes liability where it would be unlawful to do so.