The event organizer, CHA EUN-WOO VR CONCERT : MEMORIES, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
Welcome to chaeunwoovr-us.com. Your privacy is important to us, and this Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our site.
1. Information We Collect
When you visit or make a purchase on our site, we may collect the following information:
Personal Information: such as your name, email address, billing/shipping address, and phone number.
Payment Information: credit/debit card details or other payment method info (processed securely via third-party services).
Usage Data: including IP address, browser type, device type, and browsing behavior (via cookies and analytics tools).
2. How We Use Your Information
We use the information we collect to:
Process and fulfill ticket purchases
Communicate with you regarding your order, event updates, or support inquiries
Improve our site’s performance and user experience
Send promotional emails (only with your consent)
3. Sharing of Information
We do not sell or rent your personal information. We may share it only with:
Trusted third-party service providers (e.g. payment processors, email platforms) who help us operate the Site
Legal or regulatory authorities if required to comply with laws or protect rights
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, track site usage, and analyze trends. You can manage cookie preferences in your browser settings.
5. Data Security
We take reasonable steps to protect your personal information using industry-standard security protocols. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights to:
Access or update your personal information
Request deletion of your data
Opt out of marketing communications at any time
To make a request, please contact us at: [Insert contact email]
7. Children’s Privacy
This site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
📧 info@kulture.place
10. Ticketing & Refund Policy
Cancellations & Returns:
You may request a cancellation or refund up to 14 days before the event start date. After that period, all sales are final.
Date or Time Changes:
If you need to change your selected date or time, please contact us at info@kulture.place at least 5 days in advance of your scheduled event. All updates must be made manually.
Promo Code Adjustments:
If you purchased a ticket and later received a valid promo code, a partial refund may be processed (without canceling your ticket). Please reach out to us at info@kulture.place with your order details to request the adjustment.