Ticket orders are processed on our behalf by Ticket Tailor through our event ticket shop. Ticket Tailor has no direct relation with ticket buyers. If you have any questions about your tickets, our ticket shop, your order or otherwise relating to an event, please contact us, not Ticket Tailor. Likewise, if you would like us to amend or delete any of the personal data you have provided to us, please contact us, not Ticket Tailor.
Courteenhall only uses personal data that you provide directly. This may be because of a product or service you have ordered.
We may use the following data depending on the service you have requested:
– Name and Home address
– Phone number
– E-mail address
We protect all information you provide us with the most modern techniques. All information that is stored on a computer is password protected and all original copies of documents are stored in locked cupboards.
We keep personal data as long as necessary to fulfil our service obligations. We then store the data for a period between one and six years. The data will then be erased unless the law requires us to keep it longer. For example, the law obliges us to keep payment records for seven years.
We use the data we receive from you for different purposes:
Correspondence via email, telephone or post specifically relating to an event.
We will never pass or sell your information to another company or third party.