Privacy Policy for Short + Sweet Festival 2026


The event organiser, Short + Sweet Festival 2026, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.

Short + Sweet Yorkshire Festival

Privacy Policy

Last Updated: June 2026

Short + Sweet Yorkshire Festival ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect information when you purchase tickets for our events.

Who We Are

Short + Sweet Yorkshire Festival is operated by Short + Sweet Yorkshire Festival team, an event supported by Creative Harrogate

For any questions regarding this Privacy Policy, please contact:

Email: contact@creativeharrogate.co.uk

Information We Collect

When you purchase tickets, we may collect:

  • Name
  • Email address
  • Telephone number (if provided)
  • Ticket purchase details
  • Booking reference information
  • Payment information (processed securely through our ticketing provider)

We do not store your full payment card details.

How We Use Your Information

We use your information to:

  • Process and manage your ticket booking
  • Send booking confirmations and event information
  • Contact you regarding changes to performances or festival arrangements
  • Manage audience attendance and venue capacity
  • Respond to customer enquiries

Where you have given consent, we may also send information about future Short + Sweet Yorkshire Festival events and related activities.

Marketing Communications

We will only send marketing emails where:

  • You have opted in to receive them, or
  • We are permitted to do so under applicable UK data protection laws.

You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared with trusted service providers where necessary to operate the festival, including:

  • Ticketing providers
  • Payment processors
  • Event management systems
  • Email communication platforms

These organisations are required to protect your information and only use it for the services they provide on our behalf.

Data Storage and Security

We take reasonable steps to ensure your personal information is stored securely and protected against unauthorised access, disclosure or misuse.

Access to customer information is restricted to festival personnel who require it to carry out their duties.

How Long We Keep Your Information

We retain ticketing and transaction records for as long as necessary to:

  • Manage bookings and customer enquiries
  • Meet legal, accounting and regulatory requirements
  • Maintain accurate financial records

Marketing data will be retained until you withdraw your consent or ask to be removed from our mailing lists.

Photography and Filming

Performances and festival events may occasionally be photographed or filmed for promotional, marketing and archival purposes.

By attending the festival, you acknowledge that photographs or video footage may be captured in public audience areas.

If you have concerns about appearing in photography or filming, please speak to a member of the festival team on arrival.

Your Rights

Under UK data protection legislation, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information where appropriate
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Information Commissioner's Office (ICO)

For more information visit:

Information Commissioner's Office (ICO)

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website and will apply from the date of publication.

Contact

For any privacy-related enquiries, please contact:

Short + Sweet Yorkshire Festival
Email: contact@creativeharrogate.co.uk
Website: creativeharrogate.co.uk

By purchasing tickets for the festival, you acknowledge that your information will be processed in accordance with this Privacy Policy.