Privacy Policy for Cue Marketing


The event organiser, Cue Marketing, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.


Privacy Policy

Privacy Policy for Cue Marketing Ltd

At Cue Marketing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services. Please take a moment to read this policy to understand how we handle your information.

Cue Marketing needs to gather and use certain information about individuals.

These can include customers, suppliers, business contacts, members and other people the organisation has a relationship with or may need to contact.

This policy describes how this personal data must be collected, handled and stored to meet the company’s data protection standards — and to comply with the law.

This data protection policy ensures Cue Marketing:

  • Complies with data protection law and follow good practice

  • Protects the rights of customers, partners and members

  • Is open about how it stores and processes individuals’ data

  • Protects itself from the risks of a data breach


The Data Protection Act 1998 describes how organisations — including Cue Marketing must collect, handle and store personal information.

These rules apply regardless of whether data is stored electronically, on paper or on other materials.

To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.

The Data Protection Act is underpinned by eight important principles. These say that personal data must:

1. Be processed fairly and lawfully

2. Be obtained only for specific, lawful purposes

3. Be adequate, relevant and not excessive

4. Be accurate and kept up to date

5. Not be held for any longer than necessary

6. Be processed in accordance with the rights of data subjects

7. Be protected in appropriate ways

8. Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection

People, Risks & Responsibilities

When you book tickets via Cue Marketing you provide us with some basic personal information in order to process your booking.

The information you provide is held by us to process your booking and payment and to notify you if anything changes in relation to your booking, for example if a performance is cancelled.

We will not share your details with any other theatrical organisation nor will we pass your information on to third parties except to facilitate our mailing to you.

We will offer you the opportunity to opt out of future mailings at every contact either by email or by telephone.

This policy applies to:

All board members, individuals who are paid members and volunteers of Cue Marketing

All contractors, suppliers and other people working on behalf of Cue Marketing

It applies to all data that the company holds relating to identifiable individuals, even if that information technically falls outside of the Data Protection Act 1998. This can include:

  • Names of individuals

  • Postal addresses

  • Email addresses

  • Telephone numbers

Any other information relating to individuals

Data Protection Risks

This policy helps to protect Cue Marketing from some very real data security risks, including:

  • Breaches of confidentiality. For instance, information being given out inappropriately.

  • Failing to offer choice. For instance, all individuals should be free to choose how the company uses data relating to them.

  • Reputational damage. For instance, the company could suffer if hackers successfully gained access to sensitive data.