Ticket orders are processed on our behalf by Ticket Tailor through our event ticket shop. Ticket Tailor has no direct relation with ticket buyers. If you have any questions about your tickets, our ticket shop, your order or otherwise relating to an event, please contact us, not Ticket Tailor. Likewise, if you would like us to amend or delete any of the personal data you have provided to us, please contact us, not Ticket Tailor.
The Freedom of Information Protection of Privacy Act (RSBC 1996) governs the collection, use and disclosure of personal information by public bodies in British Columbia. Cultus Lake Waterpark Ltd, (herein referred to as the “CLWP”) a privately owned company operating from Cultus Lake, BC and operating a waterpark under the name Cultus Lake Waterpark, conform to and comply with the provisions of the Act.
CLWP’s Commitment to Protecting the Privacy of Personal Information
CLWP is committed to respecting and protecting the confidentiality of any personal information that our customers and potential customers entrust with us. This Policy reflects that commitment.
What is Personal Information?
In attempt to better our products and services, CLWP collects a variety of personal information from you. Examples of such personal information would be contact particulars, gender, age, family status, or various preferences and interests.
Collecting and Using Personal Information
CLWP is committed to collecting and using information only for the purpose for which it was gathered and only with the consent of the person whose information it belongs. CLWP does not sell or rent your personal information to anyone.
Below are reasons in which CLWP uses the information collected:
1. To create and maintain effective business relationships.
CLWP will collect information from its customers and other individuals with whom CLWP comes into contact to confirm identity and related contact information. Additional personal information may be requested dependent upon the specific situation. For example, CLWP may collect bank and credit information for customers or suppliers to set up credit and payment plans for accounts.
2. To further develop, enhance and market products and services.
CLWP may collect personal information regarding customer’s specific interests in events on the CLWP grounds. This information may be used to develop new products and services and to improve existing products and services. Such information may also be used to help us better market and promote our products and services to our customers.
3. To understand customer needs and preferences.
CLWP keeps personal information for the purpose of providing personalized service. For example, if a customer wishes to receive information pertaining to a specific event or product, when there is information available pertaining to that issue, such information can be sent only to those customers who expressed an interest in receiving it. Personal information may be utilized in connection with on-line communications with our customers in order to customize the look and scope of activities offered to that customer on-line.
4. To communicate with our customers or potential customers
CLWP, with consent of the person whose information is being used may send information via direct marketing or through electronic means to communicate to that person about various future events, promotions or proposals relating to CLWP.
Disclosing Personal Information
Situations where CLWP may be required to disclose personal information about its customers or other individuals with whom CLWP does business are varied. Some examples include the following:
Any disclosure of personal information by CLWP is done in conformity with the Freedom of Information and Protection of Privacy Act.
CLWP carries out its commitment to personal information security in several ways:
Cultus Lake Waterpark Ltd.
PO BOX 3343, Cultus Lake V2R-5H6