The event organiser, Elephants In Rooms Ltd., has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Notice
Elephants In Rooms Ltd takes your privacy seriously. This notice explains how we use the personal information you give us when booking or attending one of our events or training sessions.
What information do we collect?
Depending on your booking, we may collect information including your:
- name
- email address
- organisation or job role, where provided
- booking and event details
- responses to any questions included during registration
- marketing preferences
Why do we use your information?
We use your information to:
- process and manage your booking
- contact you with information you need about the event or training
- provide resources or follow-up information connected with the event
- maintain appropriate business and administrative records
- send you occasional emails about future Elephants in Rooms webinars, training and resources where you have chosen to receive them
Different lawful bases apply depending on what we are doing with your information. These may include fulfilling our contract with you, complying with legal obligations, our legitimate business interests, and your consent.
Where you have actively opted in to receive marketing emails from Elephants in Rooms, we rely on your consent. You can withdraw that consent at any time by using the unsubscribe link in our emails or by contacting us.
Who do we share information with?
We use trusted service providers to help us run our events and manage communications. These may include services such as Ticket Tailor for event registration, HubSpot for customer and email management, Microsoft Teams for online events, and payment providers where applicable.
We only share information where necessary for these services or where we are legally required to do so. We do not sell your personal information.
How long do we keep your information?
We keep personal information only for as long as we reasonably need it for the purposes for which it was collected, including administrative, accounting and legal requirements.
If you have opted in to marketing, we may retain your contact details and marketing preference until you unsubscribe or we no longer need the information. We may retain a minimal record of an unsubscribe request so that we know not to contact you again for marketing.
Your rights
Under UK data protection law, you may have rights including the right to:
- ask for a copy of the personal information we hold about you
- ask us to correct inaccurate information
- ask us to delete information in certain circumstances
- object to or restrict certain uses of your information
- withdraw consent where we rely on consent
- request your information in a portable format in certain circumstances
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.
Contact us
If you have questions about how we use your information, or you would like to exercise any of your rights, contact:
Elephants In Rooms Ltd
contactus@elephantsinrooms.co.uk
We may update this privacy notice occasionally to reflect changes to our services or how we use personal information.