The event organiser, Festival for Pagans and Witches, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
Effective Date: 19th May 2026
Organisation Name: A Festival for Pagans and Witches
Contact Email: cathryn.cfc@yahoo.com
At A Festival for Pagans and Witches, we are committed to protecting your privacy and handling your personal data transparently, securely, and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights regarding your personal data.
1. Who We Are
A Festival for Pagans and Witches is the data controller responsible for your personal information in relation to ticket sales, workshop bookings, event attendance, and customer communications.
If you have any questions regarding this Privacy Policy or how your data is used, please contact:
Email: cathryn.cfc@yahoo.com
2. What Information We Collect
We may collect the following personal information when you purchase tickets, book workshops, volunteer, trade, or contact us:
Ticket & Booking Information
- Full name
- Email address
- Telephone number
- Postal address (where applicable)
- Ticket purchase details
- Workshop bookings
- Accessibility requirements
- Carer ticket eligibility (where applicable)
Payment Information
Payments are processed securely through our payment providers. We do not store your card details.
Payment providers may include:
- Stripe
- PayPal
Please review their privacy policies for further information.
Festival Participation Information
Where relevant, we may collect:
- Emergency contact information
- Dietary requirements (if relevant to catered events)
- Camping or accommodation preferences
- Consent preferences for marketing communications
Website Information
If you visit our website, we may automatically collect:
- Device information
- Browser type
- Website usage analytics
- Cookies and tracking data
3. Why We Collect Your Data
We collect and process your information for the following purposes:
To Fulfil Your Booking
We use your information to:
- Process ticket purchases
- Manage workshop bookings
- Prevent double-booking of workshops
- Send confirmation emails
- Provide event updates
Event Management & Safety
We may process information to:
- Manage attendee capacity
- Meet health and safety obligations
- Support accessibility requirements
- Contact emergency contacts if necessary
Customer Support
To:
- Respond to enquiries
- Resolve booking issues
- Process refunds or ticket transfers
Marketing Communications
With your consent, we may send:
- Festival updates
- Early access ticket releases
- Event announcements
- Special offers
You may unsubscribe at any time.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contractual Necessity
To fulfil your ticket purchase and workshop bookings.
Legal Obligation
Where required for health, safety, safeguarding, or financial compliance.
Legitimate Interests
To improve our event experience, administer bookings, and manage attendance.
Consent
For marketing communications and optional preferences.
5. Ticketing & Third-Party Providers
We use third-party ticketing systems to process bookings and attendance.
This may include:
Ticket Tailor
These providers process personal data on our behalf and maintain their own privacy and security standards.
We may also use third-party services for:
- Email communication
- Payment processing
- Website hosting
- Analytics
We only work with providers that maintain appropriate security and privacy protections.
6. Workshop Bookings
Where workshops require pre-booking, we collect booking information to:
- Reserve your place
- Manage attendee numbers
- Prevent scheduling clashes
- Notify attendees of workshop changes
Workshop facilitators will only receive information necessary to manage attendance and accessibility needs where appropriate.
7. Photography & Media
Photography and videography may take place during the festival for promotional purposes.
By attending, you acknowledge that images or recordings may be captured in public festival spaces.
If you do not wish to appear in photography or media, please contact event staff or notify us before the event where possible.
We will always aim to respect reasonable requests.
8. How Long We Keep Your Data
We only retain personal data for as long as necessary.
Typically:
- Ticketing and booking records: up to 7 years (financial/legal requirements)
- Marketing consent records: until withdrawn
- General enquiries: up to 24 months
- Workshop attendance data: deleted after operational use unless legally required
9. Data Sharing
We do not sell your personal data.
We may share information only when necessary with:
- Ticketing providers
- Payment processors
- IT and website providers
- Emergency services (if required)
- Legal or regulatory authorities where legally obliged
10. Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to certain uses of your information
- Withdraw consent at any time
- Lodge a complaint with the UK data regulator
You can contact us at cathryn.cfc@yahoo.com to exercise your rights.
You may also contact the:
Information Commissioner’s Office
for independent guidance.
11. Security
We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.
However, no online system can ever be guaranteed completely secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website and will include the updated effective date.