Ticket orders are processed on our behalf by Ticket Tailor through our event ticket shop. Ticket Tailor has no direct relation with ticket buyers. If you have any questions about your tickets, our ticket shop, your order or otherwise relating to an event, please contact us, not Ticket Tailor. Likewise, if you would like us to amend or delete any of the personal data you have provided to us, please contact us, not Ticket Tailor.
Cancellations can be made free of charge 14 days prior to departure. We will refund the whole amount less transaction fees.
Tickets may be changed free of charge until 2 hours before departure. In this case, tickets must be changed to an available departure.