The event organiser, French Coffee Bean, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy for French Coffee Bean Events (including L’Apéro Français)
1. Who We Are
French Coffee Bean (“we”, “us”, “our”) is the event organiser and data controller for all attendee information collected when you purchase tickets for our events via Ticket Tailor. As the organiser, we are legally responsible for how your personal data is collected, used, stored, and protected.
2. What Personal Data We Collect
We only collect the minimum information required to deliver your ticket and run the event, in line with UK GDPR’s data minimisation principle. This typically includes:
- Name
- Email address
- Ticket purchase details
- Optional marketing consent (if you choose to opt in)
We do not collect unnecessary information such as date of birth, postal address, or phone number unless required for a specific event purpose.
3. How We Use Your Data (Lawful Basis)
Under UK GDPR, we rely on two lawful bases:
- Contract — We use your name and email to deliver your ticket, send essential event information, and manage your booking. No additional consent is required for this.
- Consent — If you choose to opt in to receive marketing emails about future events, we will only send communications based on your explicit consent. You can withdraw this at any time.
4. Marketing Communications
You will only receive marketing emails if you actively opt in during checkout. We never add attendees to our mailing list automatically. This follows UK GDPR and PECR rules requiring positive opt‑in consent.
5. How Ticket Tailor Handles Your Data
Ticket Tailor acts as our data processor, meaning they only process attendee data as required to provide their ticketing service and do not use it for their own marketing or share it with third parties. Their servers are located in the EU (Ireland), and they use GDPR‑compliant third‑party providers. Ticket TailorTicket Tailor. GDPR | Ticket Tailor | Ticket Tailor
6. Sharing Your Data
We do not sell or share your personal data with third parties for marketing. Your data may be shared only with:
- Ticket Tailor (for ticket processing)
- Payment processors (Stripe/PayPal)
- Venue partners only when necessary for event safety or access
7. How Long We Keep Your Data
We retain attendee data only as long as necessary to:
- Deliver your ticket
- Manage the event
- Meet legal obligations (e.g., accounting)
We follow the UK GDPR principle of storage limitation.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw marketing consent
- Object to certain processing
- Request data portability
To exercise any of these rights, contact us at: rebecca.frenchcoffeebean@gmail.com
9. Cookies
Ticket Tailor may use cookies on the checkout page. Their cookie policy applies to the ticketing flow.
10. Security
We take appropriate technical and organisational measures to keep your data secure, and Ticket Tailor maintains GDPR‑compliant security standards.
11. Updates to This Policy
We may update this privacy policy from time to time. The latest version will always be available on our website and Ticket Tailor box office page.