The event organiser, Friends of Hoylake Willows, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Customer Privacy Notice / Friends of Hoylake Willows
March 2026
This privacy notice tells you what to expect us to do with your personal information.
· What information we collect, use, and why
· Lawful bases and data protection rights
· Where we get personal information from
· How long we keep information
Contact details
Email: friendsofhoylakewillows@gmail.com
What information we collect, use, and why
The information we collect is your name and the way we can contact you, e.g. email address, mobile or landline telephone number.
We will use the information for informing you about the events and activities we offer and registering your interest in taking part in.
Where we get personal information from
We will get your personal information from you directly.
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
· Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
· Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
· Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
We must have a lawful basis to collecting and using your personal data. A list of possible lawful bases can be found at Information Commissioner’s Office website (https://www.ico.org.uk)
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Legitimate interests – we’re collecting or using your information because it benefits you, our organization or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. In particular:
We organize public events and activities in promotion of the wellbeing of local communities. Therefore, we will need your contact details to inform you what events and activities are on offer and register your interest in activities you want to take part in. The information may also be used to collect feedback from participants. As an organization, we are interested in and obliged by our grant provider to know how well each activity/event is attended and what benefits those activities have brought to participants.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
How long we keep information
We intend to keep your information for two years. We will seek your consent should we need to keep it longer than 2 years.
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO:
Information
Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
Last updated 16/03/2026