The event organiser, Function2fitness, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
Introduction
This policy sets out how we collect, process and hold your personal data if you visit our event ticket shop or otherwise provide personal data to us. We are Function2fitness, London. We are the data controller of your personal data.
This policy affects your legal rights and obligations, so please read it carefully.
Personal data we collect
We collect, process, store and use personal data when you book a ticket and purchase any of our associated products and services for an event, including your name, address and email address together with payment information.
We may also collect personal data that you provide to us about other people if you register them to attend an event. You confirm that you have notified any other person whose personal data you provide to us of this privacy notice and, where necessary, obtained their consent so that we can lawfully process their personal data in accordance with this policy.
All personal data that you provide to us must be true, complete and accurate. If you provide inaccurate or false data, and we suspect or identify fraud, we may record this.
You do not need to provide personal data to view our event ticket shop. However, we may still collect the information set out in the Data we automatically collect section of this policy, and marketing communications in accordance with the Marketing Communications section.
When you contact us by email or post, we may keep a record of that correspondence and may also record any telephone conversations.
Data we automatically collect
When you visit our event ticket shop, we, or third parties acting on our behalf, automatically collect and store information about your device and your activity. This may include:
- your device’s unique ID number;
- technical information such as device type, browser or operating system;
- your preferences and settings (e.g. time zone and language); and
- statistical data about browsing actions and patterns.
We collect this information using cookies (see Cookies section below). This data is used on an anonymous basis to improve our event ticket shop, events, products and services, and for analytical and research purposes.
Marketing Communications
If you opt in to receive marketing communications from us, you consent to us processing your data to send communications such as newsletters, updates, surveys and information about new events. We retain a record of your consent.
You can unsubscribe at any time by clicking the unsubscribe link in our emails. Please allow up to 5 working days for changes to take effect. We will retain your data for marketing purposes until you opt out.
Lawful processing of your personal data
We process your personal data to:
- fulfil our contractual obligations to provide event tickets and related services;
- communicate with you about your booking or event;
- respond to queries, feedback or complaints; and
- deliver services in line with agreed requests.
We may also process your data for legitimate interests, including customer service, enforcing agreements, complying with legal or regulatory obligations (e.g. anti-money laundering), audit purposes, and notifying you of changes to this policy.
Who we share your data with
We may share your personal data with trusted third parties who provide services on our behalf, including:
- payment processors;
- event ticketing platforms;
- email communication providers;
- IT service providers;
- professional advisers (e.g. accountants, auditors, lawyers).
We may also disclose your personal data where required by law or regulation, or to protect rights, property or safety.
In the event of a business transaction (e.g. merger, sale, restructuring), your data may be shared as part of that process.
Where we hold and process your personal data
Your personal data may be stored or transferred outside the UK or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.
Cookies
A cookie is a small text file stored on your device when you visit a website. It helps us recognise your browser and remember preferences.
Our event ticket shop uses cookies to improve user experience and personalise settings. Most browsers accept cookies automatically, but you can change your settings to decline them. Please note this may affect site functionality.
We also use Google Analytics to analyse usage of our website. This tool collects anonymous data such as visit numbers, time spent on pages and user behaviour patterns. You can disable cookies in your browser to prevent this tracking.
Security
We process your personal data securely, using appropriate technical and organisational measures to protect against unauthorised access, loss or damage.
All information is stored on secure servers, and payment transactions are encrypted using SSL technology.
However, no system is completely secure, and we cannot guarantee absolute security of your data.
Your rights
You have the right to:
- request a copy of the personal data we hold about you;
- request correction of inaccurate or incomplete data;
- request deletion of your data;
- object to or restrict certain types of processing.
To exercise your rights, please contact us at function2fitness@gmail.com.
You may be charged a reasonable administrative fee if a request is manifestly unfounded or excessive.
If you have concerns, you can contact the Information Commissioner's Office or visit ico.org.uk.
Third-party links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites, and you should review their policies separately.
Retention
We retain personal data as follows:
- Account holders: until the account is closed;
- Marketing data: until you opt out;
- Event bookings or enquiries: up to 6 months after the interaction, unless required longer for legal or regulatory reasons.
General
If any part of this policy is deemed invalid or unenforceable, the remaining provisions will remain in effect.
This policy is governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.
We may update this policy from time to time. Continued use of our services after changes take effect constitutes acceptance of those changes.