The event organizer, Couples for Christ North Carolina, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Gary V. “INSPIRED” Concert
Thank you for visiting the official ticketing page for the Gary V. “INSPIRED” concert. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect the information you provide when purchasing tickets, registering for the event, or communicating with us.
1. Information We Collect
When you purchase tickets or interact with our box office, we may collect the following information:
- Name
- Email address
- Phone number
- Billing information
- Ticket order details
- Seat selection or ticket type
- Payment confirmation details
- Any information you voluntarily provide through forms, surveys, giveaways, or customer support messages
Payment information may be processed securely through our third-party ticketing or payment provider. We do not store full credit card numbers on our own systems.
2. How We Use Your Information
We use the information we collect to:
- Process and confirm ticket purchases
- Send tickets, receipts, and event updates
- Communicate important concert information, such as schedule changes, venue policies, parking details, entry instructions, or safety notices
- Assist with customer service questions or ticketing issues
- Manage seating, check-in, and event access
- Prevent fraud, duplicate tickets, or unauthorized entry
- Improve future events and customer experience
- Send post-event surveys, thank-you messages, or optional promotional updates related to this event or future events
3. Sharing of Information
We do not sell your personal information.
We may share limited information with trusted third parties only when necessary to operate the event, including:
- Ticketing platforms
- Payment processors
- Venue staff or box office personnel
- Event organizers and authorized production staff
- Email or SMS communication providers
- Security or check-in teams, if needed for event access
These parties are expected to use your information only for the purpose of supporting the event.
4. Marketing Communications
By purchasing a ticket or submitting your contact information, you may receive event-related communications from us. These may include concert reminders, venue instructions, seating updates, or important announcements.
You may also receive occasional updates about future concerts or related events. You can unsubscribe from promotional emails at any time by using the unsubscribe link in the email or by contacting us directly.
Important transactional messages, such as ticket confirmations or event changes, may still be sent even if you unsubscribe from promotional messages.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure. We encourage customers to use secure internet connections and protect their personal login or payment information.
6. Data Retention
We may retain your information for as long as necessary to:
- Complete ticketing and event operations
- Provide customer support
- Maintain financial and legal records
- Resolve disputes or prevent fraud
- Improve future event planning
After the information is no longer needed, we may delete, anonymize, or securely archive it.
7. Children’s Privacy
Our ticketing page is not intended to collect personal information directly from children under the age of 13. If a parent or guardian believes that a child has provided personal information, please contact us so we can review and remove the information if appropriate.
8. Your Choices
You may contact us to request that we:
- Update or correct your information
- Remove you from promotional communications
- Answer questions about how your information is used
- Delete certain information, where legally and reasonably possible
Some information may need to be retained for ticketing, accounting, legal, or security purposes.
9. Third-Party Websites
Our box office may contain links to third-party websites, such as ticketing platforms, payment processors, maps, venue pages, or social media sites. We are not responsible for the privacy practices of those third-party websites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
For questions about this Privacy Policy or how your information is handled, please contact us:
Event: Gary V. “INSPIRED” Concert
Email: garyv.inspired@gmail.com
Location: Durham, North Carolina