The event organizer, Gladiolus Music Festival, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, and shared when you visit our website, purchase tickets, register for an event, communicate with us, or otherwise interact with our services.
1. Information We Collect. When you purchase tickets, register for an event, contact us, or otherwise interact with us, we may receive information such as: Name, Email, address, Telephone number, Billing information, Ticket and order information, Age or age category when necessary for ticket eligibility. Information you voluntarily provide to us. Technical information associated with use of our website or ticketing services. Payment information may be collected and processed directly by our third-party payment and ticketing providers rather than by us.
2. How We Use Your Information. We may use personal information to: Process and administer ticket purchases; Provide tickets and event-related services; Verify ticket eligibility and admission; Communicate important information regarding the Event; Respond to questions and customer-service requests; Process refunds or resolve transaction issues; Maintain security and prevent fraud; Comply with legal, tax, accounting and regulatory obligations; and Operate and improve our event and related services. We may also send promotional or event-related communications where permitted by law. You may unsubscribe from promotional email communications using the unsubscribe option provided in those messages.
3. Ticketing and Payment Providers. We use third-party providers to facilitate ticket sales, payment processing and related services. When you purchase a ticket, information may therefore be collected or processed by those providers under their own privacy policies and terms. We encourage you to review the privacy policies of the ticketing and payment services used during your transaction.
4. Sharing of Information. We do not sell your information. We may share personal information when reasonably necessary with service providers that help us operate the Event or provide services, including ticketing, payment processing, website hosting, communications, security and other operational services. We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the safety, rights or property of attendees, the Event, or others.
5. Cookies and Similar Technologies. Our website and third-party services integrated with it may use cookies or similar technologies to operate websites and services, remember preferences, understand website usage, improve functionality, or provide security. Third-party services may have their own policies regarding cookies and tracking technologies. Your browser may allow you to restrict or disable certain cookies.
6. Data Security. We take reasonable measures designed to protect personal information under our control.
7. Data Retention. We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing event services, maintaining transaction and business records, resolving disputes, and satisfying legal, accounting and tax obligations. Different categories of information may be retained for different periods.
8. Your Privacy Rights. Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information. You may also have the right to withdraw consent or opt out of certain uses of your information where applicable. Requests may be submitted using the contact information provided below. We may need to verify your identity before completing certain requests and may retain information when required or permitted by law.
9. Children’s PrivacyOur website and ticketing services are not intended to solicit personal information directly from young children.Where information concerning a child is required in connection with a ticket or Event attendance, it should be provided by the child's parent or legal guardian.Parents or legal guardians who believe that personal information concerning their child has been collected improperly may contact us to request review or deletion as appropriate.
10. Third-Party WebsitesOur website or ticketing pages may contain links to websites or services operated by third parties.We are not responsible for the privacy practices of those third parties. Their collection and use of information are governed by their respective privacy policies.
11. Changes to This Privacy Policy. We may update this Privacy Policy periodically to reflect changes in our practices, services, technology or legal requirements. The date at the bottom of this Privacy Policy indicates when it was last updated.
12. Contact Us. If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us at: info@strangepeopleproductions.com
Last Updated: August 18, 2026