Ticket orders are processed on our behalf by Ticket Tailor through our event ticket shop. Ticket Tailor has no direct relation with ticket buyers. If you have any questions about your tickets, our ticket shop, your order or otherwise relating to an event, please contact us, not Ticket Tailor. Likewise, if you would like us to amend or delete any of the personal data you have provided to us, please contact us, not Ticket Tailor.
Gympanzees is a registered charity (charity number 1189375). We are committed to protecting your personal information and being transparent about what information we collect, use and store. Our policy is in accordance with GDPR, the Data Protection Act (1998/2018), all other national laws and will be amended from time to time as regulations and best practice changes.
2. How we collect your personal information.
We only collect your personal information in the following ways:
3. The kind of information we hold about you.
The type of information we will hold about you will depend on how you have interacted with us.
In most cases this will only include, your name, title, email address, postal address and telephone number.
Regarding our staff and volunteers, we will also need to hold your NI number and date of birth. Additionally, our safeguarding duties require us to collect information prior to your engagement with us i.e. that required for DBS checks, health information and the information you give us about your qualifications and skills.
4. How we will use personal data we hold about you.
We will use this information to:
5. Communicating with you.
We will only contact you about Gympanzees if you have requested or agreed to these communications.
You can remove your consent at any time by contacting firstname.lastname@example.org or writing to us at: Gympanzees CIC, 236 Henleaze Road, Bristol. BS9 4NG
6. Data Retention.
Gympanzees will only hold your personal information for as long as it is necessary to fulfil the purposes for which it was collected. Some forms of information will be retained longer than others in line with GDPR guidelines.
7. Retraction of Consent.
If an individual retracts their consent for the lawful use of their data, we will respond by:
8. Sharing Personal Information.
Gympanzees will never share your personal information with other organizations for marketing or commercial purposes. We will only share data when required to do so by law.
Gympanzees may share your information with third parties for the administration of its activities i.e. bookings, fundraising, payments etc.
We will only work with third party organizations signed up to the Privacy Shield Framework and comply with Data Protection Law.
9. Your rights.
You have various rights in respect of Data Protection law. These include:
You can make a complaint to the Data Protection Supervisory Authority, The Information Commissioner’s Office (ICO)
Information Commissioners Office,
Tel 01625 545745
Web site: https://ico.org.uk/concerns
Interact with us through third parties; E.g. make a donation via Ticket Tailor or Acuity and consent to them sharing that information with us. We may use other publicly available resources. E.g. via the electoral register.