The event organiser, HAVA Community, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy – HAVA Community
Last updated: 11 February 2026
HAVA Community (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care, respect, and transparency.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with HAVA Community, including when you sign up for group events, peer support gatherings, or contact us directly.
1. Who We Are
HAVA Community is a London-based community wellbeing initiative offering group support spaces, guided conversations, and community gatherings.
Data Controller: HAVA Community
Contact email: hello@havacommunity.com
Website: https://havacommunity.com
2. The Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number (if provided)
- Emergency contact details (if relevant for certain groups)
- Event attendance and booking information
- Any information you choose to share when contacting us
Special Category Data
In some cases, you may share sensitive personal information related to wellbeing or mental health. We only collect this when necessary and always treat it with additional care.
3. How We Collect Your Data
We collect personal data through:
- Ticket Tailor, when you sign up for events or groups
- Direct contact (email or website enquiries)
- Optional forms or questionnaires (where applicable)
Ticket Tailor processes booking information on our behalf. You can view their privacy policy here: https://www.tickettailor.com/privacy-policy/
4. Why We Use Your Information
We use your information to:
- Register you for HAVA Community events and groups
- Communicate important updates (e.g., event details, changes, cancellations)
- Provide a safe and supportive group experience
- Respond to enquiries or requests
- Meet safeguarding or legal responsibilities when required
We will never sell your data or use it for unrelated marketing purposes.
5. Lawful Basis for Processing (UK GDPR)
Under UK GDPR, we process personal data based on:
- Consent – when you choose to sign up or provide information
- Legitimate interests – to run safe, supportive community events
- Legal obligations – where safeguarding or legal duties apply
- Vital interests – if there is a serious safety concern
6. How We Store and Protect Your Data
We take data protection seriously. Your information is stored securely and only accessed by those responsible for organising HAVA Community activities.
Currently, information may be stored through:
- Ticket Tailor’s secure platform
- Password-protected email or administrative records
We keep personal data only for as long as necessary to support our work and meet legal or safeguarding obligations.
7. Sharing Your Information
We do not share your personal information with third parties except:
- Ticket Tailor (for event booking and registration)
- If required by law
- If there is a safeguarding concern where someone may be at risk of harm
8. Confidentiality in Group Spaces
HAVA Community groups are designed to be supportive and respectful. While facilitators encourage confidentiality within sessions, we cannot guarantee the actions of other participants.
Safeguarding concerns may require information to be shared appropriately to protect individuals from harm.
9. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where appropriate)
- Withdraw consent at any time
- Object to certain processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk
To exercise any of these rights, please contact us at: hello@havacommunity.com
10. Cookies and Website Use
Our website may use basic cookies or analytics to improve user experience. Any third-party services (such as Ticket Tailor links) may also use cookies in accordance with their own policies.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
Contact Us
If you have any questions about this policy or how your information is used, please contact:
HAVA Community
Email: hello@havacommunity.com
Website: https://havacommunity.com