The event organiser, Helix Music, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
HELIX MUSIC
Registered charity number: 1213628
Data Protection Policy
Purpose
The purpose of this Data Protection Policy is to ensure that HELIX MUSIC complies with all
applicable data protection laws and regulations. The policy outlines how we collect, store, process,
and protect personal data to safeguard the privacy and rights of individuals associated with the
company.
Scope
This policy applies to all personal data collected, processed, or stored by related to staff,
performers, volunteers, donors, audience members, and any other individuals involved with the
company.
Policy Statement
HELIX MUSIC is committed to protecting personal data and ensuring that it is handled responsibly.
We will collect and process personal data only when necessary, for legitimate purposes, and in
compliance with applicable data protection laws.
Principles of Data Protection
We are committed to ensuring that personal data is:
• Processed lawfully, fairly, and transparently: Personal data will only be used for specific,
legitimate purposes, and individuals will be informed about how their data is used.
• Collected for specified, legitimate purposes: Data will only be collected for the purpose of
managing the company’s operations and activities, such as event coordination,
communication, and financial management.
• Accurate and up to date: We will take reasonable steps to ensure that personal data is
accurate and kept up to date.
• Kept for no longer than necessary: Personal data will not be retained longer than required
for the purposes for which it was collected.
• Protected by appropriate security measures: We will implement appropriate security
measures to protect personal data from unauthorised access, loss, or misuse.
•
Data Handling and Security
• Personal data will be stored securely, either electronically or in physical form, with access
limited to authorised individuals only.
• Sensitive personal data (e.g., health information, financial data) will be handled with extra
care, and we will take appropriate measures to ensure it is protected.
• Personal data will not be shared with third parties without the individual’s consent, except
where required by law or for legitimate business purposes (e.g., payment processing, legal
obligations).
Rights of Individuals
Individuals whose data we process have the right to:
• Access their personal data upon request.
• Request corrections to inaccurate or incomplete data.
• Request the deletion of their personal data when it is no longer necessary for our purposes.
• Withdraw consent where data processing is based on consent.
Data Breach Procedure
In the event of a data breach (e.g., unauthorised access to personal data), HELIX MUSIC will:
• Notify the relevant authorities within 72 hours, as required by law.
• Inform affected individuals if the breach poses a high risk to their rights and freedoms.
Training and Awareness
All employees, volunteers, and contractors who handle personal data will receive appropriate
training on data protection practices and this policy.
Policy Review
This policy will be reviewed annually and updated as necessary to comply with changing laws or
best practices in data protection.
By following this Data Protection Policy, HELIX MUSIC ensures that personal data is handled
responsibly, securely, and in compliance with data protection laws, respecting the privacy of all
individuals involved with the company.
November 2025