The event organizer, High Road Tours, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
Last Updated:Janurary 1,2026
High Road Tours, LLC ("we," "us," or "our") operates walking tours in St. Augustine, Florida, and respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you book a tour, sign up for updates, or interact with us.
Information We Collect
We collect information you provide directly, such as:
Name
Email address
Phone number
Booking details (e.g., date, number of participants)
Any special needs or preferences you share
We may also collect basic technical data (e.g., IP address) automatically when you visit our site or use our booking system.
How We Use Your Information
We use your information to:
Process and confirm your tour bookings
Send event confirmations, reminders, and important updates about your tour
Provide customer service or respond to inquiries
Send occasional promotional information from [Your Company Name] about upcoming tours, special offers, or related events (you can opt out anytime—see below)
We Do Not Sell Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share limited data only as needed (e.g., with payment processors for bookings or if required by law). We do not share information for unrelated promotions.
Promotional Communications
If you provide your email, we may send you company updates or promotions. Every email includes an unsubscribe link. You can also opt out by replying "unsubscribe" or contacting us at [your email]. We honor opt-out requests promptly.
Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse, though no method is 100% secure.
Your Rights
You can request access to, correction of, or deletion of your personal information by contacting us. We may retain some data as required by law (e.g., for bookings or taxes).
Contact Us
Questions? Email us at highroadtours07@gmail.com call (904) 425-1007.
This policy may be updated—check back for changes. By booking with us, you agree to this Privacy Policy.