Privacy Policy for Hugs and Cuddles


The event organiser, Hugs and Cuddles, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.


Last updated: 02/03/2026

1. Who We Are

This event is organised by a private group of individuals (“the organisers”).

For the purposes of UK data protection law, we act as the data controller for any personal data collected in connection with this event.

If you have any questions about this policy or your data, you can contact us at:

Email: hugsandcuddles365@gmail.com


2. What Information We Collect

When you purchase a ticket or register for the event, we may collect:

  • Your name
  • Your email address
  • Billing details
  • Payment confirmation details
  • Any information you provide via email or contact forms
  • Photographs and video footage captured during the event

We do not store or process your full card details. Payments are handled securely by our third-party ticketing and payment providers.


3. How We Use Your Information

We use your information to:

  • Process and manage your ticket purchase
  • Send important event updates
  • Coordinate costume collection
  • Administer the Guinness World Record attempt
  • Provide required participant information to Guinness World Records (if necessary for verification)
  • Manage safety and event logistics
  • Respond to enquiries

We may also use photographs and video footage from the event for:

  • Guinness World Record evidence
  • Social media posts
  • Event promotion
  • Future similar community events

4. Payment Providers

Ticket payments are processed via third-party providers (such as Ticket Tailor and Stripe). These providers process your payment data in accordance with their own privacy policies.

We do not have access to your full card details.

If you choose to donate separately via JustGiving, that donation is processed directly by JustGiving under their own privacy policy.


5. Photography and Filming

This event will be photographed and filmed, including drone footage.

By attending and participating, you acknowledge that you may appear in photographs and video recordings which may be used for:

  • Guinness World Record verification
  • Social media
  • Promotional material
  • Community event coverage

If you have specific concerns, please contact us before the event.


6. Data Sharing

We may share limited participant information with:

  • Guinness World Records for official verification
  • Event volunteers assisting with check-in and safety
  • Professional videographers or photographers working with us

We will not sell or rent your personal data to third parties.


7. Data Retention

We will retain personal data only for as long as necessary to:

  • Organise and administer the event
  • Meet Guinness verification requirements
  • Comply with legal obligations

Event media may be retained for promotional and historical purposes.


8. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion where legally appropriate
  • Object to certain types of processing

To make a request, please contact us at the email address above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).


9. Updates to This Policy

We may update this Privacy Policy if required. The latest version will always be available on the event page.