The event organiser, ISQ Music, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
Last updated: 14th November 2025.
This Privacy Policy explains how ISQ Music (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit isqmusic.com or interact with our music, newsletters, and online services. We are committed to respecting your privacy and complying with the UK GDPR, the EU GDPR, and relevant data-protection laws.
1. Information We Collect
1.1 Information you provide directly
Email address when you sign up to our mailing list (via MailerLite or similar tools)
Name (optional) when joining the mailing list or contacting us
Messages or enquiries submitted by email or contact forms
1.2 Automatically collected data
When you visit our website, standard technical data may be collected automatically, such as:
IP address
Browser type and version
Device type
Pages visited and time spent on the site
Referral sources
We may collect this through website analytics tools (e.g., Google Analytics, built-in WordPress analytics).
1.3 Cookies and tracking technologies
Our website may use cookies to:
Improve your browsing experience
Enable video or audio embeds (YouTube, Vimeo, Spotify)
Support newsletter sign-up pop-ups (e.g., MailerLite)
You can manage or disable cookies in your browser settings at any time.
2. How We Use Your Information
We use your information to:
Send newsletters, updates, and exclusive content
Respond to enquiries
Provide information about releases, concerts, and events
Improve our website and user experience
Track website performance and audience insights
We never sell or rent your personal data.
3. Legal Basis for Processing
We process your data under the following legal bases:
Consent: when you sign up to our mailing list
Legitimate interest: communicating with you after you contact us, improving the website, protecting site security
Performance of a contract: if you purchase music, merchandise, or tickets (if applicable)
4. Sharing Your Information
We may share your data only with trusted service providers who help us operate the website or email communications, such as:
MailerLite — newsletter management and email communications
WordPress / Elementor — website hosting & plugins
Analytics providers (e.g., Google Analytics)
Embedded media platforms (YouTube, Vimeo, Spotify, Bandcamp, etc.)
These services may process your data according to their own privacy policies. We do not share your information with any third parties for advertising or profiling.
5. International Transfers
Some service providers (e.g., MailerLite, Google) may transfer data outside the UK or EU. They do so under legally compliant safeguards such as Standard Contractual Clauses (SCCs).
6. How We Protect Your Data
We take appropriate security measures to protect your information, including:
SSL encryption
Secure third-party processors
Limited access to personal data
However, no online transmission is ever 100% secure, so we cannot guarantee absolute protection.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion (“right to be forgotten”)
Withdraw consent at any time (e.g., unsubscribe from emails)
Object to or restrict processing
Request a copy of your data
To exercise these rights, email us at: info@isqmusic.com
8. Email Marketing & Unsubscribing
If you join the mailing list, you agree to receive updates and newsletters.
You can unsubscribe at any time by clicking the Unsubscribe link in any email from us.
9. External Links
Our website may link to external sites.
We are not responsible for the privacy practices or content of other websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this policy or your personal data, contact us at: info@isqmusic.com