The event organizer, Frame Italy San Francisco, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
FRAME ITALY SF – PRIVACY POLICY
Effective Date: September 2026
Frame Italy SF respects your privacy and is committed to protecting the personal information you provide when purchasing tickets, festival passes, or registering for activities associated with Frame Italy SF.
Information We Collect
When you purchase a ticket or festival pass, we may collect information such as your:
- Name
- Email address
- Telephone number, if provided
- Ticket and order information
- Billing information necessary to process your purchase
- Information you voluntarily provide when contacting us or registering for festival activities
Payment card information is processed by our third-party payment providers and is not stored directly by Frame Italy SF.
How We Use Your Information
We may use your information to:
- Process and manage ticket and festival pass purchases
- Send order confirmations, tickets, receipts, and important event information
- Communicate schedule changes, cancellations, or other information relating to your purchase
- Provide customer service
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal and accounting requirements
We may send promotional or marketing communications about Frame Italy SF and related events when you have consented to receive them. You may unsubscribe from marketing communications at any time.
Ticketing and Payment Providers
Frame Italy SF may use third-party service providers, including Ticket Tailor for ticketing and Stripe and/or PayPal for payment processing.
These companies may collect and process personal information according to their own privacy policies and terms of service.
Sharing of Information
Frame Italy SF does not sell or rent your personal information.
We may share information with service providers when reasonably necessary to operate the festival, process transactions, provide ticketing services, communicate with attendees, comply with legal requirements, or protect against fraud and misuse.
Cookies and Online Services
Our website and third-party ticketing services may use cookies or similar technologies necessary to operate their websites, process transactions, understand website usage, and provide their services.
The privacy and cookie practices of third-party platforms are governed by their respective policies.
Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including ticket administration, customer service, accounting, legal, and regulatory requirements.
We take reasonable measures to protect personal information under our control. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Choices and Rights
Depending on applicable law, you may have rights concerning your personal information, including the right to request information about the personal data we maintain about you or to request correction or deletion of certain information.
You may also unsubscribe from promotional emails at any time by using the unsubscribe option provided in those communications.
Children's Privacy
Frame Italy SF events may be open to families and children; however, our ticketing services are intended to be used by adults purchasing tickets for themselves or on behalf of minors. We do not knowingly solicit personal information directly from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any revised policy will be posted with an updated effective date.
Contact Us
For questions or requests regarding this Privacy Policy or your personal information, please contact:
Frame Italy SF
Presented by Italiamore LLC
San Francisco, California
Email: sara@frameitalysf.com