The event organiser, Juno Womens Aid, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Notice: JUNO Women’s Aid
Who we are?
“We” and “us” means JUNO Women’s Aid (“JWA”). We are a charity with registered charity no. 1094012 and a registered company with Company No. 04305710. We are the largest domestic abuse organisation in Nottingham and one of the largest in the UK. We work with women, children, and teens who have been affected by domestic abuse in Ashfield, Broxtowe, Gedling, Nottingham City, and Rushcliffe.
Your privacy matters
At JWA, we are committed to keeping your personal data safe and secure.
This notice sets out in detail the purposes for which we process information about you, who we share it with, what rights you have in relation to that information and everything else we think it’s important for you to know.
If you have any questions about the processing of your personal information, or you would like to exercise any of your rights, please reach out to us with the details mentioned below:
Email us: dataprotection@junowomensaid.org.uk
How we process your information:
To understand how we process your personal information and to understand your rights, please visit the relevant appendix below:
Appendix 1: Service Users
Appendix 3: Donations
Appendix 3: Fundraising and Marketing
Appendix 4: General Information (Complaints Procedure, Your rights)
Changes to this Privacy Notice
We aim to keep this privacy notice regularly updated. This privacy notice is kept under regular review. If we make any significant changes to the way in which we process your information, we will let you know by either reaching out to you or posting a banner on the website.
This was last updated in August 2025.
Appendix 1: Service Users
How and when do we collect information about you?
We collect your personal data from you, when you engage with us via our helpline, phone call, through email, engagement with our support services or if you visit our offices. We also receive your information in the form of referrals from third parties or individuals such as authorities ( police, courts, probation office etc) , charitable organisations etc.
The information we collect includes the following: your name, contact details, health information race, ethnicity and gender). During the service, you may disclose information of other individuals such as family members, spouses and children which would also be recorded.
How is the information used?
We use this information to:
- Provide, support, advocacy and counselling services
- Provide refuge and emergency accommodation
- Provide foster care for family pets
- Give one-to-one support and arrange drop-ins
- Effectively provide our services or programs to you
- Address any safeguarding concerns
- Facilitate your enquiries and help you use services
What is our lawful basis for processing this information?
- To process your information when you use our services, or when we receive a referral from a professional, we rely on legitimate interest, read with substantial public interest and conditions from the Data Protection Act 2018 (DPA).
- Any information about any third parties that is shared with us when you use our services is processed on the basis of legitimate interest, read with substantial public interest and conditions from the DPA.
- For any safeguarding information that we record, we rely on legitimate or vital interest, read with substantial public interest and conditions from the DPA.
- For counselling (support and advocacy) information, we rely on substantial public interest and conditions from the Data Protection Act 2018 (DPA).
- For surveys or feedback forms, we rely on your explicit consent (if they are not anonymous).
Who do we share your data with?
- We rely on your consent to share your personal data with third parties such as adult social care or other service providers that could support you. Each organisation acts as an individual data controller of your personal information.
- To comply with our duty of care and safeguarding, we may need to pass some information raising safeguarding concerns with the authorities. In such circumstances, we apply vital interest and legitimate interest as our lawful basis. Data subjects’ rights and other UK GDPR provisions may be restricted when concerning personal data processed in these circumstances. Exceptions and exemptions are applied on a case-by-case basis.
How we store your information and for how long?
We retain the personal data of all service users for a period of, 6 years for adults and for children up to their 25th birthday in line with our retention periods. If you would like to know more about this, please contact us at the email address above.
Donations:
Your personal Information is provided by you via a donation form on our website or via third party donation platforms (e.g. Just Giving and GiveAsYouLive ). The information gathered will be your name, contact details, bank details for setting up a regular direct debit/standing order, credit card details, employer details for processing a payroll gift, taxpayer status for claiming Gift Aid.
This information allows us to process your donation, and deal with any potential enquiry. We rely on our legitimate interest to process this data. If you agree that we can claim Gift Aid on your donations we are legally required to keep a record of the claim and your Gift Aid declaration. If you are donating using a third party, please also refer to the privacy notice published on their websites.
Appendix 3: Fundraising and Marketing
We may reach out to you for fundraising, if you have previously engaged with us in an event, made a donation, or if we believe that you may be interested in engaging with our organisation. We may also send you marketing communications if you have signed up for marketing emails. We use emails and post for marketing.
We rely on your consent to send your email communications and our newsletter. If we send marketing communication to a business email address, we rely on legitimate interest.
If you would like to change your marketing preferences, please reach out to us on the email address provided in the first section of this privacy notice, or you can simply unsubscribe with the option on the bottom of the emails.
We may also use post as a mode of sending you marketing communications, relying on legitimate interest. If you would like us to not send such communications, please do reach out to us.
Appendix 4: General Information (Complaints Procedure, Your rights)
Your rights as a Data Subject
You have the following rights:
- ‘Right to be informed’, which means we will be completely clear and transparent about how we plan to use your personal information.
- ‘Right of access’, which means you can request details of the personal information we hold about you and how we use it. We will provide this within one month.
- ‘Right to rectification’, which means you can ask us to update or amend the personal information we hold about you, if it is incorrect.
- ‘Right to restrict processing’, which means you can ask us to change, restrict or stop the way we are using your personal information.
- ‘Right to erasure’ (or ‘right to be forgotten’), which means you can ask us to remove your personal information from our records.
- ‘Right to object’, which means you can object to us using your personal information for marketing purposes.
- ‘Right to data portability’, which means you can obtain the personal information we hold about you and reuse it for your own purposes.
- ‘Right not to be subject to automated decision making’, which means if we use systems to make a decision about you, you have the right to ask for a person to intervene, which may change the outcome.
- Right to lodge a complaint with a supervisory authority, such as the Fundraising Regulator or the Information Commissioner’s Office (ICO), if you are not satisfied with our response to a request you make to us, or you feel we are not using your information correctly.
International Data Transfers
Where personal data is stored outside of the UK and the EEA, safeguards to protect personal data may include but are not limited to the UK Addendum used in conjunction with the EU Standard Contractual Clauses (SCCs), or UK International Data Transfer Agreement (IDTAs). Such safeguards will be subject to Transfer Risk Assessments (TRAs).
Complaints Procedure
If you are unhappy with the way we process your data, please email the Data Protection Lead using the contact details mentioned above.
You can also make a complaint to the Information Commissioner’s Office (ICO), which regulates the use of information in the UK. They can be contacted at 0303 123 1113 or, you can write to them at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.