Privacy Policy for Kurd Production Limited

The event organiser, Kurd Production Limited, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.

١- ئاھەنگەکە تایبەتە بە خێزان، ھەر زگورتێک یان ڕەبەن تکت بکڕێ مافی بەشداربوونی نابێت وە پارەکەشی وەر ناگرێتەوە

٢-بەھیچ جۆرێک تکتی فرۆشراو وەرناگرینەوە، تەنھا ئەو کاتە نەبێ کە ئاھەنگەکە ھەڵبوەشێتەوە بە ھەر ھۆکارێک.

Subject to requests made under the Refundable Tickets Terms and Conditions of Sale below, or the COVID-19 Refunds and Exchanges Terms and Conditions:

1. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled, significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), for any material alteration, or to the extent otherwise required by law (including UK Consumer Law). You must apply for a refund within a reasonable time. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances.
2. Material alteration refers to a change which, in our and/or the Seller’s reasonable opinion, makes the relevant Event materially different to that which you could, as a purchaser, reasonably expect. For clarity, the below changes, as examples but without limitation, are not considered material and therefore no refunds will be provided when:
   1. The use of understudies in theatre performances
   2. Adverse weather conditions
   3. Changes to supporting acts
   4. Changes to individual band members
   5. Changes to the line-up of any multi-performer event
   6. Events where the majority is performed in full
   7. Delays to the start of a performance
3. If an Event is cancelled, rescheduled, materially altered or significantly relocated by the Seller, we will use our best efforts and reasonably endeavour to notify you once the information is made available to us by the Seller using the contact details you provide during purchase. However, it is your responsibility to ascertain and check if an Event has been cancelled, rescheduled or altered.
4. If an event is cancelled, rescheduled, materially altered or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges). Proof of purchase may be required for any refund or exchange. Unless required by law (including UK Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses.
5. Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. Ticketek may charge a reasonable fee for the replacement of tickets. Ticketek may not replace tickets where seating is unallocated (general admission tickets).
6. You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation.
7. In most cases, refunds will be automatically processed to the credit card originally used for purchase