Privacy Policy for Leaves of Hope


The event organiser, Leaves of Hope, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.

Privacy Policy

Leaves of Hope Toronto

Last updated: March 6th, 2026

Leaves of Hope Toronto (“we”, “our”, or “us”) is a grassroots community collective based in Toronto, Canada. We are committed to protecting the privacy and personal information of our supporters, volunteers, and event participants.

This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

By purchasing a ticket or registering for this event, you agree to the collection and use of your information as described in our Privacy Policy.

1. Information We Collect

We may collect personal information when you:

  • Purchase tickets or register for an event
  • Make a donation
  • Subscribe to our mailing list
  • Volunteer with our collective
  • Contact us directly
  • Participate in our fundraising activities

The types of information we may collect include:

Contact Information

  • Name
  • Email address
  • Phone number (if provided)

Event and Donation Information

  • Ticket purchase details
  • Donation amounts
  • Event participation records

Communication Preferences

  • Email subscription preferences
  • SMS/text messaging consent (if applicable)

We only collect information that is reasonably necessary for the purposes described in this policy.

2. How We Use Your Information

We use the information we collect to:

  • Process event registrations and ticket purchases
  • Process donations
  • Communicate event updates and logistical information
  • Send newsletters and updates about our initiatives (only to subscribers)
  • Manage volunteer participation
  • Maintain our supporter community
  • Improve our events and outreach efforts

We do not sell or rent personal information to third parties.

3. Email Communications (CASL Compliance)

If you choose to subscribe to our mailing list, we may send you emails related to:

  • Upcoming events
  • Fundraising campaigns
  • Community initiatives
  • Updates about our work

We comply with Canada’s Anti-Spam Legislation (CASL) by ensuring that:

  • You provide consent before receiving marketing or promotional emails
  • Every email includes an unsubscribe link

  • You can withdraw consent at any time

You may unsubscribe at any time by clicking the unsubscribe link in our emails.

4. SMS / Text Message Communications

If you provide your phone number and choose to receive text updates, we may send occasional SMS messages related to:

  • Event reminders
  • Important logistical updates
  • Fundraising initiatives

SMS messages are only sent with your consent.

You can opt out of SMS communications at any time by replying STOP or contacting us directly.

Standard messaging rates from your mobile provider may apply.

5. Event Ticketing and Registration

Leaves of Hope Toronto uses the third-party ticketing platform Ticket Tailor to manage event registrations and ticket purchases.

When you purchase tickets through our ticketing page, Ticket Tailor may collect and process personal information including:

  • Name
  • Email address
  • Phone number (if provided)
  • Ticket purchase information
  • Donation information

Payment processing is handled securely through Ticket Tailor’s payment processing partners. Leaves of Hope Toronto does not store or have access to your full credit card or payment details.

Ticket Tailor processes data according to its own privacy policy.

6. Fundraising Platforms

We may also use third-party fundraising platforms to collect donations and manage supporter communications.

These platforms may collect:

  • Name
  • Email address
  • Donation information
  • Payment details

Payment information is processed securely by the platform’s payment processor. Leaves of Hope Toronto does not store full payment card information.

7. Email Marketing Tools

We may use email communication platforms such as MailerLite or Mailchimp to manage mailing lists and send newsletters.

If you subscribe to receive emails from us:

  • Your email address and name may be stored securely within this platform
  • You can unsubscribe at any time

8. Sharing of Information

We do not sell or rent personal information.

We may share information with trusted third-party service providers only when necessary to operate our events and communications, including:

  • Ticketing platforms
  • Email service providers
  • Payment processors

These providers are required to protect personal information and use it only for the services they provide to us.

9. Data Retention

We retain personal information only as long as necessary for:

  • Event management
  • Communication with supporters
  • Basic administrative and record-keeping purposes

Individuals may request deletion of their personal information by contacting us.

10. Security of Information

We take reasonable steps to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.

These measures may include:

  • Secure online platforms
  • Password-protected systems
  • Limiting access to personal data

While no system is completely secure, we strive to use reputable service providers and responsible data practices.

11. Your Privacy Rights

Under Canadian privacy law, individuals have the right to:

  • Request access to personal information we hold about them
  • Request corrections to inaccurate information
  • Withdraw consent for communications
  • Request deletion of personal information where appropriate

Requests can be submitted using the contact information below.

12. Transparency

Leaves of Hope Toronto is a grassroots community collective. We are not currently a registered charity, and donations may not be tax receiptable unless otherwise stated.

We strive to operate with transparency and responsible stewardship of the support entrusted to us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The most current version will always be available through our event pages or website.

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Leaves of Hope Toronto
Email: info@leavesofhopetoronto.ca