Privacy Policy for Let Loose


The event organiser, Let Loose, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.

Privacy Policy

This privacy policy describes how we, Let Loose, collects, uses, and shares personal information of users of our online ticket service. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988-2018.

1. Information We Collect

We collect the following types of information:

  • Information you provide us directly:
  • [Examples: Name, email address, phone number, postal address, username, password, etc.]
  • Information collected through forms, surveys, competitions, customer support interactions, or user accounts. 
  • Information we collect automatically:
  • Strictly for the purposes of necessary cookies (e.g., functionality, performance).
  • Users can manage their cookie preferences (e.g., browser settings, consent mechanisms).

2. How We Use Your Information

We use your information for purposes such as:

  • Providing and maintaining the Service: To deliver the services you request, manage your account, and ensure the Service's functionality (GDPR Lawful Basis: Contract).
  • Communicating with you: To respond to your inquiries, provide customer support, and send you important notices (GDPR Lawful Basis: Contract, Legitimate Interests).
  • Processing transactions: To process payments, fulfill orders, and prevent fraud (GDPR Lawful Basis: Contract, Legal Obligation, Legitimate Interests).
  • Analysing Service usage: To monitor and improve the Service, and conduct research (GDPR Lawful Basis: Legitimate Interests).
  • Complying with legal obligations: To comply with applicable laws, regulations, and legal processes (GDPR Lawful Basis: Legal Obligation).

3. How We Share Your Information

We may share your information with:

  • Service providers: Third-party companies that provide services on our behalf, such as payment processing, customer support.
  • Legal authorities: When required by law or to protect our rights.

4. Your Rights

Under the GDPR, you have the following rights regarding your personal information:

  • Right to access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You have the right to ask us to correct inaccurate or incomplete information.
  • Right to erasure ("right to be forgotten"): You have the right to request the deletion of your data under certain circumstances.
  • Right to restriction of processing: You have the right to request that we limit the processing of your data under certain circumstances.
  • Right to object: You have the right to object to the processing of your data based on legitimate interests or direct marketing.
  • Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to withdraw consent: If we process your data based on consent, you have the right to withdraw that consent at any time.
  • Right to lodge a complaint: You have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority for data protection.

To exercise your rights. Please use the following procedure:

Email: letlooseparty@gmail.com

Information about the DPC:

  • Data Protection Commission 21 Fitzwilliam Square South Dublin 2, D02 RD28 Tel: +353 1 7650100 Email: info@dataprotection.ie Website: www.dataprotection.ie

5. Data Security

We take appropriate technical and organisational measures to protect your information from unauthorised access, use, or disclosure. [Important Note: While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for no longer than is necessary for the purposes for which it was collected, taking into account legal obligations, limitation periods, and our legitimate business needs. We retain account data for as long as your account is active.

7. Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our data processing practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and providing a prominent notice, or by sending an email to your registered email address. We will also update the "Last Updated" date at the top of the policy.

9. Contact Us

If you have any questions about this privacy policy or our data protection practices, please contact us at:

Email Address: letlooseparty@gmail.com